Ramanda Ridlon
Gardnerville,NV
Summary
Dedicated professional with strong customer service skills. Known for reliability, punctuality, and conflict resolution abilities, ready to enhance customer experiences and contribute positively to team dynamics.
Overview
11
11
years of professional experience
Work History
Head Cashier
711
12.2024 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer and balanced transactions at shift end.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Assisted in restocking shelves and maintaining store cleanliness and organization.
- Welcomed customers and helped determine their needs.
- Trained new employees on operational procedures and customer service best practices.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Line Cook Trainer
McDonald's
07.2022 - 10.2024
- Trained new line cooks on food preparation and safety protocols.
- Ensured adherence to quality standards during peak service hours.
- Streamlined kitchen workflows for improved efficiency and productivity.
- Mentored team members in cooking techniques and menu knowledge.
- Implemented best practices for maintaining cleanliness and organization in the kitchen.
- Collaborated with management to enhance overall team performance and service quality.
- Reduced food waste by implementing proper storage techniques and inventory management practices.
- Maintained high levels of cleanliness and sanitation throughout the kitchen space, adhering to all health code regulations.
Home Health Caregiver
Interim Home Health
03.2015 - 07.2022
- Provided personal care support to enhance client comfort and well-being.
- Assisted clients with daily living activities, promoting independence and dignity.
- Monitored vital signs and reported changes to healthcare professionals for timely interventions.
- Developed personalized care plans in collaboration with healthcare teams to meet individual needs.
- Mentored junior caregivers, fostering skill development and adherence to care standards.
- Coordinated schedules and transportation for medical appointments, enhancing accessibility to care services.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Performed light housekeeping duties to maintain a clean, safe, and organized living space for patients.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Demonstrated adaptability when faced with unexpected situations or emergencies by implementing appropriate interventions quickly and efficiently.
- Supported emotional well-being through companionship services such as reading aloud or playing games together during downtime periods.
- Monitored vital signs and reported any abnormalities to medical professionals promptly.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Coordinated meal planning based on dietary requirements and preferences, contributing to optimal nutritional intake for each patient.
- Promoted a positive atmosphere within the home setting by engaging patients in meaningful conversation and activities.
- Assisted disabled clients to support independence and well-being.
- Administered medications in accordance with doctor's instructions.
- Transported clients for medical and personal outings.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
Education
No Degree - Business Management
Yuba College
Marysville, California, CAHigh School Diploma -
Yuba County Career Prep
Marysville, CASkills
- Customer service
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Reliability and punctuality
- Customer service excellence
- Order taking
- Professionalism and courtesy
- Product restocking
- Conflict resolution
- Issue resolution
Timeline
Head Cashier
711
12.2024 - Current
Line Cook Trainer
McDonald's
07.2022 - 10.2024
Home Health Caregiver
Interim Home Health
03.2015 - 07.2022
No Degree - Business Management
Yuba College
High School Diploma -
Yuba County Career Prep