Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Learning Ambassador and Problem Solver
Amazon
Sacramento, CA
10.2022 - Current
Inspects items for any damages and report discrepancies to supervisor.
Select, develop, and deliver classroom and online training materials to new hires.
Perform audits and engagements for performance management programs to increase employee engagement and productivity.
Monitor training reports within learning management system for respective roles to promote initial and annual training completion.
Resolved over 300 tickets per day to keep queue clear and packages moving efficiently.
Mortgage Loan Processor- Remote
Mortgage Masters of California
Vacaville, CA
11.2019 - 01.2023
Worked with clients and credit bureau to correct credit report errors, duplications, and misreported information and thereby enhance their credit scores.
Successfully closed 12-13 loans per month by diligently tracking progress and working with clients to address any issues.
Analyzed financial data such as income, assets, liabilities, and credit history to determine risk factors associated with each loan application.
Reviewed loan applications and verified accuracy of borrower information.
Distribution Clerk
Pacific Coast Producers
Gridley, CA
07.2019 - 10.2019
Organized and maintained filing systems for confidential documents.
Performed data entry and recordkeeping tasks to track company correspondence and updates.
Communicated with customers, employees and vendors to answer questions and address complaints.
Maintained and updated filing, inventory and database systems, manually or using computer.
Audited stock levels on a regular basis to ensure adequate supply of materials at all times.
HR Assistant and Compliance Specialist
AR Trucking
Live Oak, CA
07.2014 - 05.2019
Implemented company-wide fuel card program to effectively save $15K in fuel costs annually.
Assisted in the recruitment and interviewing process by scheduling interviews, coordinating pre-employment testing, and providing administrative support to hiring managers.
Assisted with the review and reconciliation of payroll data, including timesheets, deductions, and other related information.
Reviewed employee tax forms to ensure compliance with federal regulations.
Organized and maintained personnel records including new hire paperwork and changes to employment status.