Ramandeep Shinh

Duties, Accomplishments and Related Skills:

• Plans, organizes, directs, and supervises the work of nursing staff.
• Apply nursing principles. Analyze situations accurately and take effective action.
• Supervise and organize nursing units in outpatient clinics.
• Plans, implements, evaluates, and supervises nursing staff and coordinates nursing care with the custody staff to provide quality and comprehensive care.
• Review assignments and redirect staff to cover any emergencies and vacancies.
• Develop and implement nursing policies and procedures.

• Planned and completed group projects, working smoothly with others.
• Completed day-to-day duties accurately and efficiently.
• Prioritized and organized tasks to efficiently accomplish organizational goals.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related patient care.
• Maintained updated knowledge through continuing education and advanced training.

• Conduct Clinical triage of the all the Grievances, facilitates the clinical review of the health care grievances, obtain medical records, communicates with providers and health care grievances office staff, including primary care team ( PCT), Patients; review responses to ensure completeness and accuracy and documents into health care appeals and risk tracking system regarding clinical review findings
• Works in collaboration with the Health Care Correspondence and Appeals Branch (HCCAB), the HCGC, and the PCT to ensure correspondence and Health Care Grievance responses include adequate clinical analysis and achieve goals of providing responses and/or relief to patients while also delivering pertinent information and metrics to institution management and California Correctional Health Care Services (CCHCS) staff about the state of medical care at the institution
• Facilitates clinical review of health care inquiries by seeking to understand patients' concerns through interview and effective communication and collaborative interaction with the PCT to mitigate or resolve patient care issues; Obtain medical records, communicate with providers (including the PCT, patients, and patient families or advocates), and review responses to ensure completeness and accuracy, following cases through entire process to completion.

• Provide observation, ongoing inmate/patient assessment and therapeutic interventions and evaluate the effectiveness of the inmate patient treatment regime and record process
• Document all Nursing activities in medical records, including an initial nursing assessment, treatment intervention and inmate patient teaching
• Counseled patients on health promotion activities such as diet, exercise, stress management, disease prevention and immunizations.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.
• Responded promptly to emergency situations requiring immediate action or stabilization prior to transfer of patient for further treatment.
• Coordinated with other healthcare providers to ensure optimal continuity of patient care across settings.
• Developed and maintained quality care systems and standards and implemented medical protocols and guidelines.
• Attended continuing education programs to maintain current knowledge base in primary care nursing practices.
• Educated patients on health maintenance issues related to lifestyle changes or medication use.
• Developed individualized patient care plans and monitored progress towards goals.
• Maintained strict patient data procedures to comply with HIPAA laws and prevent information breaches.
• Advocated for patient needs with interdisciplinary team and implemented outlined treatment plans.

• Monitored vital signs, medication administration, and fluid balance for assigned patients.
• Performed health education activities with patients to promote understanding of medical condition and self-care skills.
• Coordinated and performed patient admissions, transfers and discharges.
• Administered oral, IV and intra-muscular medications and monitored patient reactions.
• Coordinated with healthcare team to establish, enact and evaluate patient care plans.
• Coordinated, tasked and supervised nurses and ancillary staff based on staffing requirements.
• Helped patients and families feel comfortable during challenging and stressful situations, promoting recovery and reducing compliance issues.
• Distributed assignments to RNs, LPNs and resident advisors, guided work and delivered training to promote proper care standards for patients.
• Coordinated communication between physicians and other healthcare professionals regarding patient care.
• Responded quickly to emergent situations such as cardiac arrest or respiratory distress.
• Conducted daily rounds to assess patient conditions, evaluate progress towards goals, and document changes in status or plan of care as needed.
• Advised, coached and mentored experienced and student nurses on medical issues, crisis management and appropriate nursing interventions.
• Reviewed staffing patterns and census of nursing units, meeting staffing needs and budgetary controls.
• Served as a preceptor for new nurses by providing orientation to unit policies and procedures, coaching on clinical skills, and mentoring on professional development issues.

• Maintained updated knowledge through continuing education and advanced training.
• Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
• Prioritized and organized tasks to efficiently accomplish service goals.
• Evaluated patient outcomes against established standards of care.
• Trained and mentored new RNs on best practices, hospital policies and standards of care.
• Provided direct patient care, including assessments and treatments, to a variety of patients.
• Organized and delegated tasks during rapid response and high-pressure code situations.
• Assessed patient conditions, monitored behaviors and updated supervising physicians with observations and concerns.

• Acted as patient advocate and implemented total patient care through team nursing process.
• Collaborated with doctors to plan post-treatment home care and prevent return hospitalization.
• Collaborated with physicians, nurses, therapists, social workers and other healthcare professionals to develop individualized treatment plans for each patient.
• Evaluated patients, recognized and addressed complications and coordinated treatment with other members of critical care team.
• Collected lab specimens, ordering and interpreting diagnostic tests and lab results.
• Documented patient progress notes accurately and efficiently in the electronic medical record system.
• Conducted intake assessments with patients and relatives to gather case history.
• Provided patient care and education to patients with chronic illnesses.
• Assessed and prepared patients for procedures, performing initial and ongoing patient assessments.
• Monitored patients after surgery, answered questions and provided home care strategies.