Summary
Overview
Work History
Education
Skills
Timeline
Generic

RAMARD ALLEN

Huger,SC

Summary

Dynamic and results-driven professional with a proven track record at AutoZone, enhancing customer satisfaction and streamlining operations. Skilled in sales expertise and organization, I excel in fast-paced environments, consistently exceeding performance goals. Demonstrated ability to lead and improve team efficiency, with a focus on achieving sales targets and delivering exceptional service. Dependable [Job Title] with terrific work ethic and expertise in managing tasks in quick-paced settings. Drove customer loyalty by promptly offering assistance. Committed to engaging customers and maintaining positive, customer-focused store environment.

Overview

8
8
years of professional experience

Work History

Sales Clerk

AutoZone
07.2024 - Current
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Kept front check out area clean and organized for efficient service.
  • Scanned merchandise and bagged using appropriate strategies for different items.
  • Placed new merchandise on shelves and racks in appealing, organized arrangements to drive sales.
  • Processed payments and returns with accuracy and efficiency.
  • Supported colleagues during busy periods, ensuring balanced workloads and efficient operations throughout the store.
  • Enhanced customer service experience by acting quickly and applying appropriate resolutions for common problems.
  • Participated in regular training sessions, staying current on product knowledge and best practices for effective sales techniques.
  • Demonstrated strong communication skills while interacting with diverse clients, building rapport that facilitated successful transactions.
  • Handled returns or exchanges professionally, minimizing negative experiences for customers while adhering to company policies.
  • Provided excellent customer service, consistently exceeding expectations for attentiveness and problem resolution.
  • Assisted in organizing store displays for maximum visibility and attractiveness to potential buyers.
  • Maintained a clean, organized sales floor to promote a pleasant shopping experience for customers.
  • Efficiently restocked shelves during shifts, keeping merchandise levels consistent for seamless shopping experiences across all departments within the store.

Maintenance Engineer

Homewood Suite by Hilton Hotels
11.2019 - 07.2024
  • Performed troubleshooting and repair for complex electrical equipment.
  • Visually inspected and tested machinery and equipment, performing routine preventive maintenance.
  • Reviewed technical documentation to complete equipment maintenance and repair.
  • Worked frequently with mechanical and plumbing systems to complete knowledgeable inspections and skilled repairs.
  • Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
  • Cleaned and lubricated parts to keep equipment operating at peak performance.
  • Organized and directed maintenance shutdowns and startups.
  • Diagnosed and resolved machine operation variations and equipment problems.
  • Dismantled defective machines and equipment and installed new or repaired parts.
  • Investigated and corrected mechanical problems with machinery.
  • Conducted thorough risk assessments before undertaking any maintenance activities to mitigate potential hazards effectively.
  • Optimized spare parts inventory management for cost reduction and increased availability.
  • Trained junior engineers on best practices in maintenance engineering, fostering a culture of continuous learning and improvement.
  • Resolved customer complaints in prompt, polite and professional approach.
  • Developed preventive maintenance schedules to minimize downtime and optimize performance.
  • Collaborated with engineering team to design modifications that improved equipment performance and reliability.
  • Enhanced safety standards by conducting regular inspections, identifying hazards, and recommending corrective actions.
  • Evaluated new technologies or methodologies related to Maintenance Engineering which helped keep the company up-to-date with industry trends.
  • Improved equipment reliability by implementing preventive and predictive maintenance programs.
  • Performed root cause failure analysis on critical equipment, leading to more effective preventative measures.

Cook

7eleven
02.2017 - 10.2019
  • Prepared and served various food items in fast-paced [Type] environment.
  • Kept kitchen clean and organized by performing daily maintenance tasks.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Followed strict standards for food handling and safety, minimizing risks to customers.
  • Communicated closely with servers to fully understand special orders for customers.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.

Education

High School Diploma -

Stratford High
Goose Creek, SC
05-2006

Skills

  • Goal-Oriented
  • Cash Register Operation
  • Organization
  • Sales expertise
  • Technical Support

Timeline

Sales Clerk

AutoZone
07.2024 - Current

Maintenance Engineer

Homewood Suite by Hilton Hotels
11.2019 - 07.2024

Cook

7eleven
02.2017 - 10.2019

High School Diploma -

Stratford High

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RAMARD ALLEN