Ramatoulaye KONATE
Rosharon,Tx
Summary
Commercial professional with expertise in compliance and internal auditing. Demonstrated success in portfolio development for SMEs, enhancing client relationships and compliance efficiency through strategic solutions and regulatory adherence.
Overview
10
10
years of professional experience
Work History
Corporate account officer
Atlantic Bank Mali, BCP Group
Bamako, Mali
05.2023 - 03.2026
- Managed client accounts and built strong relationships with key stakeholders.
- Coordinated financial product offerings aligned with client needs and expectations.
- Reviewed market trends to deliver strategic insights and recommendations to clients.
- Led regular meetings to review account performance and resolve concerns.
- Identified growth opportunities within PME-PMI portfolio to strengthen client relationships.
- Compiled, processed, and monitored credit applications for timely approval.
- Collected and processed customer complaints for prompt resolution.
- Prepared account status reports and presented findings to management teams.
- Trained junior staff on client management best practices and communication skills.
- Prepared monthly financial statements for each account.
- Maintained accurate records of customer interactions in CRM system.
- Negotiated client contracts to improve profitability.
- Analyzed client data to identify growth opportunities.
- Provided technical support to customers when needed.
Compliance Officer
Atlantic Bank Mali, BCP Group
Bamako, Mali
07.2019 - 04.2023
- Monitored compliance controls
- Reviewed customer files for KYC, AML, and sanctions screening requirements.
- Prepared regulatory reports for central bank and internal compliance teams.
- Investigated suspicious transactions and escalated cases to senior management.
- Updated compliance procedures to match Group policies and local regulations.
- Coordinated internal audits and tracked corrective actions with branch teams.
- Advised staff on anti-money laundering rules and code of conduct.
- Maintained records for inspections, controls, and compliance documentation.
- Planned and executed compliance audits to check company policies, procedures and controls.
- Investigated potential violations of applicable rules and regulations.
- Maintained and revised policy procedures for general operation of compliance program.
- Organized training programs to educate company staff on benefits and consequences of complying or defying regulations.
Commercial Account Manager
Bank Of Africa Paris
Paris, France
05.2016 - 12.2017
- Managed commercial client portfolios at Bank Of Africa Paris branch
- Advised corporate customers on financing and cash management solutions
- Analyzed credit applications using risk and compliance standards
- Coordinated account openings with KYC and AML documentation
- Monitored client accounts and resolved service issues promptly
- Collaborated with internal teams on loan structuring and approvals
- Communicated regularly with clients regarding progress updates, changes in services, or other issues.
- Analyzed customer feedback and identified opportunities for improvement.
- Managed client accounts, including providing guidance on product selection.
- Resolved customer complaints regarding sales and service.
Education
Certificate of English Studies - Anglais
Houston Community College
Houston, TX05-2026
Certificate of Technical Studies - Internal Audit
CNAM Paris
Paris, Fr07-2017
Master's 2 Degree - Management
University Panthéon-Assas, Paris 2
Paris, Fr06-2016
Master's 1 Degree - Banking And Finance
University Panthéon-Assas, Paris 2
Paris, Fr07-2014
Bachelor's Degree - Banking And Finance
University Mouloud Mammeri
Algérie06-2013
Skills
- Client prospecting
- Client outreach
- Financial analysis
- Client compliance
- AML compliance
- KYC review
- Regulatory reporting
- Credit analysis
- Microsoft Excel
- Verbal and written communication
- Sales management
- Customer care
- Customer service
- Team collaboration
- Relationship management
- Relationship building
- Prospecting
- Internal audit
- Client relations
- Payment collecting
Timeline
Corporate account officer
Atlantic Bank Mali, BCP Group
05.2023 - 03.2026
Compliance Officer
Atlantic Bank Mali, BCP Group
07.2019 - 04.2023
Commercial Account Manager
Bank Of Africa Paris
05.2016 - 12.2017
Certificate of English Studies - Anglais
Houston Community College
Certificate of Technical Studies - Internal Audit
CNAM Paris
Master's 2 Degree - Management
University Panthéon-Assas, Paris 2
Master's 1 Degree - Banking And Finance
University Panthéon-Assas, Paris 2
Bachelor's Degree - Banking And Finance
University Mouloud Mammeri