Summary
Overview
Work History
Education
Skills
Additional Information
Activities
Awards
Projects
Languages
Timeline
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RAMATOULAYE SIGNATE

Fort Wright,KY

Summary

Ambitious Information Technology Intern currently completing bachelor degree in Computer Information Technology and pursuing real-world experience to develop acquired skills. Offering strong understanding of device configuration, networking protocols and operating system specifications. Proficient in programming and eager to learn new processes, programs and procedures quickly to maximize contributions to user, team and business success.

Overview

3
3
years of professional experience

Work History

Website Builder

Aquarel
12.2021 - 11.2022
  • Enhanced project efficiency by implementing streamlined construction processes and effective communication strategies.
  • Reduced building costs through negotiation of better deals with suppliers, resulting in significant savings for clients.
  • Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
  • Delivered high-quality projects on time and within budget, consistently meeting client expectations and fostering long-term relationships.

IT Intern

Del Monde
02.2021 - 10.2021
  • Improved software efficiency by identifying and troubleshooting coding issues.
  • Developed and implemented quoting software, providing customers with instant pricing information and reducing reliance on direct communication
  • Assisted in developing user-friendly interfaces for streamlined client experiences.
  • Conducted daily monitoring for bugs and errors on website, promptly addressing issues to keep best site performance
  • Enhanced system security with implementation of updated firewalls and encryption methods.

Cashier, Bookseller

Barnes and Noble Bookstore
01.2020 - 11.2020
  • Helped average of 50 customers daily with product location, questions, and cash transactions.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
  • Streamlined checkout process for increased efficiency and reduced waiting times.
  • Resolved customer complaints with efficiency and professionalism, receiving recognition from senior management for keeping customer satisfaction ratings above 95%
  • Collaborated with team members to achieve sales targets and maintain clean, well-stocked store environment.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Education

Bachelor of Science in Computer Information Technology, Web, and Database Track - Information Technology

Northern Kentucky University
Highland Heights
12.2024

Skills

  • Programming languages: Python, Java, PHP
  • Web development: HTML, CSS (Cascading Style Sheets), JavaScript
  • Operating systems: Linux
  • Database management: SQL, Oracle
  • Virtualization
  • Attention to Detail
  • Multitasking Abilities

Additional Information

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Tableau), Strong interpersonal and communication skills, Ability to work in a team environment and adapt to changing situations.

Activities

  • National Society of Leadership and Success, Member | 01/2022
  • NKU Fitness Club, Member | Fall 2021
  • NKU African Student Union, Member | Fall 2019

Awards

  • Edge Award
  • American English Language Program Award
  • International Merit Scholarship

Projects

Collaborated with a team of three students to create visually appealing dashboards using Tableau and various datasets. Contributed to data cleaning and visualization design. Developed eCommerce websites from scratch using HTML, CSS, and JavaScript to enhance online presence and bolster sales performance.

Languages

French
Native or Bilingual
wolof
Native or Bilingual

Timeline

Website Builder

Aquarel
12.2021 - 11.2022

IT Intern

Del Monde
02.2021 - 10.2021

Cashier, Bookseller

Barnes and Noble Bookstore
01.2020 - 11.2020

Bachelor of Science in Computer Information Technology, Web, and Database Track - Information Technology

Northern Kentucky University

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