Roseline Oreste
Sunrise,FL
Summary
Dedicated Room Attendant with proven expertise at Hotel Congo, excelling in maintaining high cleanliness standards and enhancing guest satisfaction. Skilled in room inspections and inventory control, I effectively prioritize tasks while collaborating with teams to ensure timely service. Recognized for reducing guest complaints through exceptional customer service and attention to detail.
Developed skills in fast-paced hospitality setting, focusing on maintaining high standards of cleanliness and guest satisfaction. Adept at time management and efficient task execution, ensuring seamless and pleasant environment. Seeking to transition into new field, leveraging these transferable skills in dynamic workplace.
Overview
2
2
years of professional experience
Work History
Room Attendant
Hotel Congo
Cap Haitian
06.2023 - 05.2025
- Maintained cleanliness and organization of guest rooms to ensure optimal guest satisfaction.
- Assisted in restocking supplies and linens to support efficient room turnover.
- Collaborated with housekeeping team to uphold high standards of cleanliness and safety protocols.
- Conducted inspections of rooms post-cleaning to verify quality and adherence to standards.
- Utilized cleaning equipment and chemicals safely while following established procedures.
- Learned operational processes through hands-on training and feedback from senior staff members.
- Achieved time management goals by following designated schedules and completing assigned tasks within allotted time frames.
- Reduced guest complaints by maintaining a high standard of cleanliness in all assigned rooms.
- Enhanced guest satisfaction by providing thorough and timely room cleaning services.
- Maintained hotel safety standards by adhering to proper procedures for handling chemicals and equipment during cleaning tasks.
Education
Saint Jules
Haiti 06.2011
Skills
- Housekeeping
- Teamwork
- Housekeeping knowledge
- Bed making proficiency
- Professional appearance
- Hospitality industry
- Teamwork orientation
- Work prioritization
- Documentation
- Room inspection
- Customer service
- Guest service and support
- Multitasking and prioritizing
- Kitchen cleaning and dishwashing
- Residential cleaning
- Heavy lifting
- Inventory control
Languages
French, creole, English
Native or Bilingual
Timeline
Room Attendant
Hotel Congo
06.2023 - 05.2025
Saint Jules