Summary
Overview
Work History
Education
Skills
Timeline
DeliveryDriver
Rameau Saint Gilles

Rameau Saint Gilles

Seaford,DE

Summary

Proven to excel in fast-paced environments, I leveraged my time management and GPS navigation skills at Amazon Flex to enhance delivery efficiency and customer satisfaction. My positive attitude and commitment to safe driving have fostered strong client relationships, significantly contributing to repeat business and a safe driving record.

Overview

5
5
years of professional experience

Work History

Delivery Driver

Amazon Flex
11.2023 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Maintained strong relationships with clients through proactive communication and personalized service.
  • Expedited deliveries to meet customer deadlines and requirements.
  • Communicated with dispatchers to stay informed of changes to routes and delivery schedules.
  • Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Filled out load paperwork and DOT-mandated log books.
  • Operated light trucks to deliver loads as far as Number miles from home location.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Protected people and equipment from hazardous materials by using correct procedures.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Kept detailed records of deliveries and money received from customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Inspected load security and checked for damages.
  • Fostered positive working relationships with regular customers.
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Successfully avoided time delivery delays by carefully planning best routes.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Improved delivery accuracy by diligently checking orders before departure.
  • Reduced fuel consumption and costs with strategic planning and execution of delivery routes.
  • Supported positive customer experience by resolving delivery issues promptly and effectively.
  • Contributed to environmental sustainability by following eco-friendly driving practices.

Driver

Lyft And Uber
03.2022 - 01.2025
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Generated consistent referrals and repeat business by providing friendly and fast service.
  • Answered, scheduled, and responded to reservation calls at specific times and locations.
  • Updated logs and tracking documents accurately and according to schedule requirements.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Minimized liability by consistently following road rules when driving.
  • Inspected vehicle before and after trips to identify maintenance needs and handle regular upkeep.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
  • Assisted in loading and unloading goods, ensuring they were securely fastened and undamaged upon arrival.
  • Ensured timely and safe delivery of goods to various locations, maintaining record of punctuality and minimal incidents.
  • Kept detailed logs of deliveries, mileage, and fuel consumption, contributing to accurate record-keeping.
  • Enhanced team morale by providing support and assistance during peak delivery periods.
  • Adapted quickly to changing weather conditions and traffic patterns to ensure timely deliveries.
  • Maintained clean and organized vehicle, enhancing professional image of company.
  • Reduced delivery times with careful planning and route optimization.
  • Collaborated with dispatch and logistics teams to streamline delivery schedules, improving overall efficiency.
  • Addressed and resolved customer inquiries and concerns, fostering positive relationships.
  • Safely transported goods across long distances, adhering strictly to traffic laws and regulations.
  • Provided exceptional service to clients, leading to increased repeat business and positive feedback.
  • Improved route efficiency, leading to reduction in average delivery times.
  • Improved fuel efficiency by implementing strategic driving routes and practices.
  • Fostered culture of safety and compliance, leading by example and encouraging peers to follow suit.
  • Reduced incidents of late deliveries by implementing effective time-management strategies.
  • Conducted daily vehicle maintenance checks, significantly reducing likelihood of on-road failures.
  • Utilized advanced navigation tools and technology to enhance route planning and delivery accuracy.
  • Participated in safety training and workshops, applying learned techniques to daily driving practices.
  • Contributed to team meetings with feedback on route efficiencies and safety, driving continuous improvement.
  • Assisted in warehouse operations when needed, contributing to overall team efficiency and productivity goals attainment.
  • Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
  • Streamlined vehicle inspection process before each shift with thorough checklists to identify potential issues proactively.
  • Reduced fuel consumption through strategic route planning and efficient driving techniques.
  • Collaborated effectively with dispatchers, ensuring efficient communication for route planning and adjustments.
  • Obtained signatures from customers upon delivery of goods.
  • Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
  • Navigated challenging weather conditions safely while maintaining on-time delivery performance rates.
  • Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Boosted company reputation through excellent driving record free from accidents or violations over an extended period of time.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Ensured timely deliveries by strictly following routes, using GPS navigation systems, and staying updated on road conditions.
  • Enhanced vehicle longevity with regular maintenance checks and repairs as needed.
  • Communicated with dispatchers and other personnel to coordinate transportation schedules.
  • Provided exceptional customer service, addressing concerns and resolving issues promptly.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.
  • Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
  • Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
  • Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
  • Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.

Production Worker

Plaza Leonardo
03.2020 - 06.2022
  • Followed safety procedures and guidelines to maintain safe working environments.
  • Used equipment properly to avoid workplace hazards or injuries.
  • Maintained cleanliness of workstations, contributing to a well-organized work environment for increased productivity.
  • Resolved issues quickly to maintain productivity goals.

Education

4eme Secondary - Louest Haiti

College Mixt Dumassaire Estumé
Arcahaie Haiti

Skills

  • Positive attitude
  • Customer service
  • Valid Driver's license
  • Teamwork and collaboration
  • Time management
  • Dependable and reliable
  • Attention to detail
  • Punctual and reliable
  • Problem-solving
  • Safe driving
  • Time management skills
  • Loading and unloading
  • GPS and route planning
  • Route management
  • Safe driving record
  • GPS navigation
  • Heavy lifting
  • Map reading and navigation skills
  • GPS operation
  • Vehicle cleaning and maintenance
  • Delivery scheduling

Timeline

Delivery Driver

Amazon Flex
11.2023 - Current

Driver

Lyft And Uber
03.2022 - 01.2025

Production Worker

Plaza Leonardo
03.2020 - 06.2022

4eme Secondary - Louest Haiti

College Mixt Dumassaire Estumé

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Rameau Saint Gilles