Rameen Ayub
Sugar Land,TX
Summary
Senior Coordinator, Clinical Operations, with experience in executing high quality care for providers, with outstanding communication and problem-solving skills. Acts as a liaison for provider concerns and ensures resolution in a professional manner. Highly skilled, detail-oriented, and results-driven clinic operations professional with 8+ years of healthcare experience and 3 years of supervisory support. Proven ability to analyze and manage complex challenges. Successful in high-pressure settings, offering strong leadership and delivering quality outcomes in strategic business development and operations.
Overview
8
8
years of professional experience
Work History
Senior Coordinator, Business Operations
Baylor College of Medicine
07.2023 - Current
- Managed daily clinic and business operations, ensuring quality outcomes for a team of 50+, optimizing resource utilization.
- Oversaw departmental budgets, providing short and long-term projections.
- Analyzed financial performance, identifying unfavorable variances and managing revenue.
- Implemented budgetary tools
- Led divisional projects, optimized workflows, and managed resources and data.
- Enhanced process improvements and team productivity through leadership and training.
- Supported leadership in business planning and clinical operations management.
- Handled travel requests and expenses in Concur for Surgical Oncology.
- Built strong relationships with stakeholders through effective communication, leading to increased trust and collaboration.
- Enhanced team productivity by conducting regular performance reviews and providing constructive feedback.
- Collaborated closely with executive leadership to develop strategic plans that aligned with the organization''s goals and objectives.
- Streamlined project management processes by implementing new organizational tools and techniques.
- Managed cross-functional teams for successful project execution, ensuring timely completion of tasks within budget constraints.
Lead Coordinator
Baylor College of Medicine
04.2022 - 07.2023
- Scheduled patient services and documented issues in Epic.
- Prepared reports and resolved complaints.
- Trained staff and delivered operational results with minimal supervision.
- Maintained inventory and coordinated maintenance.
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Fostered open lines of communication between team members across different locations using various digital tools, promoting smooth remote collaboration.
Scheduling Specialist II
Baylor College of Medicine
10.2021 - 04.2022
- Entered patient data into Epic and managed referrals.
- Coordinated with referring physicians for cardiac clearances.
- Maintained scheduling accuracy and communication with front desk.
- Prepared charts with necessary patient information.
- Acted as first point of contact and set appointments for prospective clients.
- Increased schedule adherence through consistent monitoring and real-time adjustments as needed.
Front Desk Receptionist/Preceptor/Medical Assistant
HCA Healthcare Parallon
11.2017 - 10.2022
- Managed patient intake, insurance verification, and medical procedures.
- Maintained HIPAA compliance and trained new hires.
- Coordinated meetings, provider calendars, events, and supply orders.
- Resolved billing and scheduling issues and contributed to clinic operations.
- Maintained schedules and Epic files for Surgical Oncology providers.
Education
Bachelor of Science - Healthcare Management
The College of Healthcare Professions
Associate Degree - Healthcare Management
The College of Healthcare Professions
Medical Assistant - undefined
The College of Healthcare Professions
Skills
- Bilingual in English and Urdu
- Microsoft Office Word, Excel, PowerPoint
- Epic
- Concur
- Jagger
- Epic Video Client/Doximity
- Team Leadership
- QGenda
- Project Management
- Operations Management
- Financial and Budget Management
- Process Improvement
- Training and Development
- Strategic Thinking
- Supply Ordering
- Aruv Data Pulling
- IQueue
Timeline
Senior Coordinator, Business Operations
Baylor College of Medicine
07.2023 - Current
Lead Coordinator
Baylor College of Medicine
04.2022 - 07.2023
Scheduling Specialist II
Baylor College of Medicine
10.2021 - 04.2022
Front Desk Receptionist/Preceptor/Medical Assistant
HCA Healthcare Parallon
11.2017 - 10.2022
Associate Degree - Healthcare Management
The College of Healthcare Professions
Medical Assistant - undefined
The College of Healthcare Professions
Bachelor of Science - Healthcare Management
The College of Healthcare Professions
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