MAY HOLSTON-WATTS
New York,USA
Summary
Highly personable customer service professional with over twenty years' experience in sales processing and call center operations. Seeking a position where I can utilize my education, training, and skills.
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
2
2
years of post-secondary education
Work History
MATERIALS HANDLER
Nyu Langone hospital
Brooklyn, NY
07.2022 - Current
- Maintain inventory by identifying labeling, and placing materials and supplies in stock; recording location of inventory.
- Receives material and supplies from delivery by verifying material and supplies code and lot number and quantity; placing material in stock.
- Prepares finished stock for shipment by identifying, pulling, packing, loading, scanning and securing product.
ENVIRONMENTAL ESCORT ASSOCIATE
Nyu Langone hospital
Brooklyn, NY
08.2021 - Current
- Transport patients with their belongings using wheelchair Beds or stretchers according to directions.
- Perform housekeeping duties according to procedures.
- Maintain a clean and safe work environment.
- Introduces myself to patients identifies patients explain the nature of the trip.
- Scrubbing of showers and floors as directed every day ADL.
- Assignment from a designated supervisor/ dispatcher Via Rover.
Food Service Aide/Dietary Assistance Helper/vaccinated patients care Assistance
Hospital for Special Surgery
New York, NY
11.2017 - 08.2021
- Prepare trays with items indicated for the patients' meal.
- Load trucks for delivery in proper room sequence.
- Check for accuracy on epic for the correct diet menu.
- Entering room with isolated and quarantined Covid-19 patients are separated in their own room.
- Entering deliver food and pickup dirty items follow infections control guidelines personal protective equipment.
- Checking patients in for first's & seconds dose vaccine.
Dietary Aide /Housekeeper
Towne Nursing
Brooklyn, NY
01.2016 - 11.2017
- Prepared meals for residents who are unable to prepare for themselves.
- Make sure that all residents' rooms are fully cleaned.
- Make sure all supplies are restocked and all rooms are inspected.
Cashier / Counter
Food Basics
Brooklyn, NY
03.2008 - 12.2015
- Provided customers with exceptional service and Informed customers on new products.
- Handled all cash and operated computerized cash registers.
- Greet Customers in a timely. Professional and personable manner.
Child Development Counselor
Valley-head School for girl
Pittsfield, MA
11.2006 - 02.2008
- Provide Supervision for girls between 12 to 19; with daily chores and household activities.
- Create a welcoming environment for all the girls.
Education
Associate of Arts - Business Administration
Medgar Evers College CUNY/CMA Certified Medical Assistant
Brooklyn, New York 08.2015 - 06.2017
Skills
- MS Office Word
- PowerPoint
- Excel
- Great Communication
- Interpersonal Skills
- Filling
- Faxing
- Expertise in resolving escalated issues
- Vital
- Phlebotomy
- Exceptional Customer Service Skills
- Ability to multitask
- Work well in a high-pressure environment
Timeline
MATERIALS HANDLER
Nyu Langone hospital
07.2022 - Current
ENVIRONMENTAL ESCORT ASSOCIATE
Nyu Langone hospital
08.2021 - Current
Food Service Aide/Dietary Assistance Helper/vaccinated patients care Assistance
Hospital for Special Surgery
11.2017 - 08.2021
Dietary Aide /Housekeeper
Towne Nursing
01.2016 - 11.2017
Associate of Arts - Business Administration
Medgar Evers College CUNY/CMA Certified Medical Assistant
08.2015 - 06.2017
Cashier / Counter
Food Basics
03.2008 - 12.2015
Child Development Counselor
Valley-head School for girl
11.2006 - 02.2008