Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramel DAWKINS

Jamaica,NY

Summary

Dedicated Visual Merchandiser adept at developing creative merchandising strategy and displays to promote brand awareness and present products to increase sales. Aiming to add value to the team by applying in-depth knowledge of visual merchandising strategy illustrated across 19 years of industry success. Dedicated professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

20
20
years of professional experience

Work History

Global Flagship Window Visual

H&M Hennes & Mauritz
07.2023 - Current
  • Optimized store layout for maximum customer engagement and product visibility.
  • Improved customer satisfaction scores with attentive service and prompt resolution of concerns.
  • Enhanced brand image by consistently maintaining high standards of visual merchandising and store cleanliness.
  • Achieved sales targets consistently by monitoring KPIs closely and taking corrective action as needed.
  • Championed store events that drove foot traffic, increased brand awareness, and elevated the overall customer experience.
  • Rotated merchandise and displays to feature new products and promotions.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Fostered an inclusive environment where diverse perspectives were valued and embraced for greater team success.
  • Anticipated market trends effectively to ensure optimal product mix selection catered to consumer preferences.
  • Collaborated closely with corporate teams to align store goals with company-wide objectives resulting in seamless execution of initiatives.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Trained new employees on proper protocols and customer service standards.
  • Upheld and communicated store programs and standards to employees for optimal quality, freshness, safety and cleanliness.
  • Interacted well with customers to build connections and nurture relationships.
  • Trained and guided team members to maintain high productivity and performance metrics.

Global Flagship Visual Merchandiser

H&M Hennes & Mauritz
09.2003 - 07.2023
  • Created retail displays to highlight particular products and drive sales according to corporate strategy
  • Promoted new product releases and limited edition items to drive sales
  • Supervised up to 5 employees on merchandising team
  • Managed visual displays for company to drive exposure and increase revenue
  • Enhanced store and display appearance utilizing seasonal promotions and trends to drive strategy
  • Monitored and reordered inventory items to fulfill displays and executed design changes to align with available inventory
  • Developed creative visual merchandising campaigns to focus on selling older inventory
  • Presented updated floor plans and design strategy to store management
  • Placed prices and descriptive signage to enhance displays and promote items
  • Taught sales staff to properly coordinate clothing racks and counter displays to maximize promotional effectiveness.
  • Enhanced store sales by creating visually appealing and strategically placed product displays.

Education

Business Management -

Queensborough Community College of The City University of New York

High School Diploma -

Law Goverment Community Service Magnet H.S
06.1998

Skills

  • Mannequin Dressing
  • Product Launch Support
  • Time Management
  • Visual Merchandising
  • Store Merchandising
  • Multitasking and Organization
  • Store Displays

Timeline

Global Flagship Window Visual

H&M Hennes & Mauritz
07.2023 - Current

Global Flagship Visual Merchandiser

H&M Hennes & Mauritz
09.2003 - 07.2023

Business Management -

Queensborough Community College of The City University of New York

High School Diploma -

Law Goverment Community Service Magnet H.S
Ramel DAWKINS