RAMEL KELLY

• Increased global sales revenue by 500% developing and implementing effective sales strategies.
• Expanded market share by identifying new business opportunities and establishing strong partnerships.
• Developed key account relationships, resulting in long-term customer loyalty and repeat business.
• Collaborated with cross-functional teams to develop effective product strategies, accelerating account penetration.
• Optimized pricing strategies to remain competitive while maintaining profitability.
• Provided exceptional customer service to resolve issues promptly, ensuring client satisfaction and trust.
• Cultivated inclusive team culture that fostered collaboration, innovation, and high performance.
• Presented at industry conferences showcasing products/services offerings, increasing brand visibility and networking opportunities.
• Forged strong relationships with internal stakeholders across departments to ensure alignment of goals.
• Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
• Prepared sales presentations for clients showing success and credibility of products.
• Organized promotional events and interacted with community to increase sales volume.

• Developed top 5 corporate accounts for the brand
• Strategic account leadership through marketing innovation and direct sales efforts with an emphasis on identifying global business opportunities while spearheading strategic account expansion and growth leading to a 400% increase in revenue and 100% overall market share growth in the last 6 years.
• Negotiate both group and transient agreements through establishing strategic alliances with Tier 1 account base in the North East market while partnering with teammates throughout the US.
• Consistent top producer delivering most valuable, highest profile and highest revenue business
• Co-Chair, Equality, Diversity, Community Steering Committee
• Appointed by Executive Leadership team to serve as Co-Chair, Diversity & Inclusion committee for entire hotel brand including an increased attention to diversity in talent acquisition,leadership development, procurement, and community partnerships

• Boosted client satisfaction by developing tailored account strategies and effectively managing global account teams.
• Expanded global client base through targeted prospecting, relationship building, and marketing initiatives.
• Enhanced revenue opportunities by identifying cross-selling and upselling possibilities within client accounts.
• Streamlined communication processes to improve efficiency and collaboration among team members and stakeholders.
• Negotiated contract terms with clients to secure favorable outcomes for both parties, maximizing profitability.
• Developed creative solutions to address unique client needs, leading to increased customer loyalty and retention rates.

Team leader representing 11 multi branded hotels including St. Regis, W Hotels, Westin, Sheraton and 2 non-branded hotels to high volume Fortune 500 corporate group leaders Key Achievements:

• Appointed Associate Development Leader responsible for mentoring and training high potential sellers

• 2010 Group Salesperson of the Year for $5M-$10M in booked revenue for the year

• 2009 North America Division Group Salesperson of the Year $2M-$5M in annual revenue