Ramell Sams
Brooklyn,NY
Overview
17
17
years of professional experience
Work History
Caretaker
NYCHA
06.2023 - Current
- Sweep and mop public building spaces, basement areas and hallway stair wells.
- Clean incinerators, service compactor equipment and air pollution.
- Collect garbage, put out garbage containers and take in garbage cans.
- Remove snow and encumbrances, spread salt over icy pavements and wash windows and walls of public spaces.
- Clean grounds grounds, ramps, and drains, move, lift, and carry heavy objects and materials.
- Perform general gardening work, such as cutting lawns, trimming hedges, reseeding and spreading fertilizer and topsoil.
- Check elevators are working properly, report all housing violations, emergencies and acts of vandalism.
Houseman
We Clean
02.2023 - 06.2023
- Disposed of trash and recyclables each day to avoid waste buildup.
- Completed laundry services with special attention to care instructions for hand-washing and dry cleaning.
- Restocked room supplies such as facial tissues for personal touch with every job.
- Kept building entryway glass clean and polished for professional presentation.
Building Maintenance Supervisor Assistant
Sams Construction
12.2022 - 02.2023
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Quickly responded to internal service calls regarding malfunctioning equipment and completed repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Completed daily, weekly, and monthly checklists on building equipment to maintain records of scheduled maintenance procedures.
Maintenance Worker
NYC
09.2022 - 11.2022
- Maintained cleanliness in the building
- Notified management about necessary repairs or professional service needs for building operating systems
- Maintained compliance with internal and regulatory safety standards.
Food Service Worker
Upstate program services
09.2021 - 09.2022
- Maintained order and cleanliness of work areas to conform with health codes
- Followed staff performance and service standards to deliver consistent and positive customer experiences
- Received food orders from individuals and explained offerings.
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed and maintained positive relationships with customers to enhance service.
- Learned other teammates' work tasks to train as backup.
- Trained new staff on proper food handling and customer service techniques for better onboarding.
- Conducted daily equipment checks to ensure operational efficiency.
Building Supervisor
Sams Construction
01.2017 - 01.2020
- Served as a teacher's aide and role model for incarcerated teenagers and older adults obtaining their GEDs
- Provided individualized and small group support to reinforce classroom topics and promote student learning
- Assisted instructional staff with implementing lessons and activities for full classes and small groups.
- Inspected grounds, equipment, and overall building to uphold safe and aesthetically pleasing standard.
- Supervised facility crew and general maintenance schedules.
- Managed a team of maintenance personnel to maintain cleanliness, functionality, and attractiveness of the property.
- Mentored and trained new team members on building operations, safety protocols, and tenant relations to maintain consistent service quality.
- Supervised renovation projects from inception to completion liaising between architects designers contractors ensuring smooth progress of work.
- Effectively managed potential conflicts between tenants ensuring timely mediation resolutions promoting harmony within the property.
- Improved building efficiency by implementing preventive maintenance programs and coordinating routine inspections.
- Maintained facility grounds, equipment, and safety compliance.
- Prepared reports and schedules with accuracy.
Small Engine Mechanic and Shop Manager
Interboro Institute Inc.
01.2013 - 01.2017
- Evaluated and repaired small engines, outdoor power equipment and handheld electrical devices
- Consulted with customers to understand and meet individual maintenance or repair needs
- Used mathematical skills to estimate customer bills.
Historical Windows
02.2012 - 03.2013
- Responsible for fitting windows in homes and businesses
- Removing old windows, using power tools, taking measurements, fixing units, and sealing fittings.
FJC Security Services, Inc
09.2007 - 07.2010
- Completed reports by recording observations, information, occurrences, and surveillance activities
- Secured premises and personnel by patrolling property, monitoring surveillance equipment, and access points.
Education
01.2020
01.2016
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrating strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Skills
- Maintaining safe environments
- One-on-one and small group instruction
- Behavior modeling
- Safe food handling
- Building maintenance
- Detail orientation
- Cleaning and sanitizing
- Peer mentorship
- Installing windows
- Basic Construction
- Securing premises
- Attention to detail
- Relationship building
- Conflict resolution
- Strategic planning
- Motivating teams
- Influencing others
- Visionary thinking
- Incidents management
- Equipment troubleshooting
- Team building
- Team leadership
- Decision-making
- Coaching and mentoring
- Data analysis
- Issue research
- Process analysis
- Experience with XL spread sheet
- Computer skills
Timeline
Caretaker
NYCHA
06.2023 - Current
Houseman
We Clean
02.2023 - 06.2023
Building Maintenance Supervisor Assistant
Sams Construction
12.2022 - 02.2023
Maintenance Worker
NYC
09.2022 - 11.2022
Food Service Worker
Upstate program services
09.2021 - 09.2022
Building Supervisor
Sams Construction
01.2017 - 01.2020
Small Engine Mechanic and Shop Manager
Interboro Institute Inc.
01.2013 - 01.2017
Historical Windows
02.2012 - 03.2013
FJC Security Services, Inc
09.2007 - 07.2010
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