Ramesh Maraj
Beaumont,CA
Summary
Dynamic Sales and Finance Manager with a proven track record at Diamond Chevy Buick GMC, excelling in relationship building and strategic planning. Achieved consistent sales growth through innovative financing solutions and effective team training. Renowned for motivational leadership and client-centric approaches, fostering loyalty and driving exceptional results in a competitive market.
Overview
15
15
years of professional experience
Work History
Sales Manager
Diamond Chevy Buick GMC
02.2015 - 03.2024
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Consistently met or exceeded quarterly sales targets through diligent effort and persistence in closing deals.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Provided ongoing training and mentorship for junior sales staff, fostering professional development and career growth.
- Implemented CRM systems for better tracking of leads, improving follow-up processes and communication within the team.
- Assisted in recruiting top talent for the sales team, contributing to a high-performing work environment.
- Collaborated with marketing teams to create targeted promotional campaigns, driving customer engagement and sales growth.
- Evaluated competitor offerings to adapt sales strategies and maintain competitive advantage.
Finance Manager
Diamond Chevy Buick GMC
02.2009 - 01.2017
- Developed strong relationships with banks, credit unions, and other lending institutions to secure the best financing options for customers.
- Ensured compliance with federal regulations and company policies regarding automotive financing transactions.
- Collaborated with sales managers to develop effective strategies for overcoming financial obstacles during vehicle negotiations.
- Assisted customers with challenging credit histories in securing suitable loan options to facilitate vehicle purchases.
- Maximized profitability by negotiating and structuring optimal automotive financing deals.
- Optimized dealership revenue by identifying opportunities for additional product offerings such as extended warranties and insurance packages.
- Demonstrated expertise in various financial products, creating tailored presentations for customers, showcasing the benefits of specific financing plans based on their unique needs.
- Streamlined loan approval processes for enhanced customer experience and faster turnaround times.
- Collaborated closely with Sales department conducting joint training sessions sharing information about available financing options boosting overall sales figures.
- Conducted regular reviews of customer credit applications to maintain accuracy and integrity in the approval process.
- Consistently achieved monthly performance targets through strategic planning and execution of innovative financing solutions.
- Provided exceptional customer service by addressing inquiries promptly, resolving issues efficiently, and maintaining open communication throughout the financing process.
- Maintained an organized workflow by prioritizing tasks effectively managing multiple client files simultaneously ensuring timely processing of all transactions.
- Improved overall department efficiency by implementing streamlined procedures simplifying documentation requirements reducing unnecessary delays.
- Enhanced dealership sales by providing comprehensive financial solutions to clients seeking vehicle purchase or lease agreements.
- Fostered a positive work environment by promoting open communication and setting clear expectations for team performance, resulting in increased employee satisfaction and retention rates.
Education
High School Diploma -
Yucca Valley High School
Yucca Valley, CA06.2008
Skills
- Relationship building
- Sales team training
- Staff management
- Goals and performance
- Motivational skills
- Verbal and written communication
- Sales expertise
- Client relationship management
- Positive and upbeat
- Direct sales
- Strategic planning
- Goal setting
- Account management
- Sales coaching
- Solution selling
- Lead generation
- CRM software
- Marketing strategy
- Prospecting skills
- Salesforce
- Review of contracts
- Promotional sales events
Timeline
Sales Manager
Diamond Chevy Buick GMC
02.2015 - 03.2024
Finance Manager
Diamond Chevy Buick GMC
02.2009 - 01.2017
High School Diploma -
Yucca Valley High School
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