Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Rameshia Anderson

Thomasville,NC

Summary

Higher education professional with strong foundation in academic coursework and extracurricular involvement. Known for collaborative efforts and consistent contribution to team success. Reliable and adaptable, able to meet evolving needs while maintaining focus on achieving goals. Proficient in research, communication, and problem-solving.

Overview

10
10
years of professional experience
1
1
Certification

Work History

College Student

Forsyth Tech Community College
10.2023 - Current
  • Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
  • Utilized professor office hours to clarify topics needing elaboration.
  • Completed rigorous readings as directed to support unit learning goals.
  • Followed school and classroom policies, regulations, dress codes, and schedules.
  • Stored and frequently referenced course syllabi, also noting instructor contact information.
  • Adhered to strict time-management schedule to meet deadline requirements for assignments, quizzes, tests and other measures of comprehension.
  • Collaborated on group projects to complete professional deliverables.
  • Conducted regular reviews of operations and identified areas for improvement.
  • Maintained database systems to track and analyze operational data.

Dietary Aide

PCH
11.2022 - 05.2023
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Assisted in maintaining dry storage areas and handling unpacking, dating, and rotating of food and non-food supplies as directed.
  • Arranged tray and or table settings with proper tableware, condiments, and tray card.
  • Maintained strict levels of cleanliness for tables, floors, and prep areas.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Added food items, beverages, and utensils to trays and immediately delivered to correct rooms.
  • Supported fellow team members during peak times by assisting with tasks such as dishwashing and restocking supplies, fostering a collaborative work environment.
  • Collaborated with healthcare professionals to develop individualized meal plans based on patient needs, resulting in better health outcomes.
  • Enhanced kitchen efficiency by maintaining a clean and organized workspace, ensuring timely meal production and delivery.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.

Cashier/Customer Service

Speedway LLC
03.2022 - 10.2022
  • I was the cashier on first shift. I had to scan customer items give the correct change. Also do lottery and keep the store clean as well, stocking when the truck come.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Greeted customers entering store and responded promptly to customer needs.
  • Stocked, tagged and displayed merchandise as required.

Assembler Line Worker

Vitacost
03.2021 - 11.2021
  • I worked for a company that sell slots of items from food to vitamins or personal hygiene, I would pick the online order and pack the order in a box to be shipped off and pick the correct light
  • Followed outlined specifications to implement assembly plans.
  • Increased production efficiency by assembling components quickly and accurately.
  • Organized workstations to maximize productivity, reduce distractions and meet deadlines.
  • Enhanced workplace safety by maintaining a clean and organized work area at all times.
  • Reduced assembly errors by following detailed instructions and blueprints for each project.

Cashier

Buscuit king
07.2020 - 01.2021
  • Operated cash register to record transactions accurately and efficiently.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Built relationships with customers to encourage repeat business.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.

College Student

Davidson County Community College
08.2020 - 12.2020
  • College student
  • Attended regularly scheduled instructional classes, taking organized notes and interacting positively.
  • Promoted a positive learning environment by establishing clear expectations and maintaining consistent communication with students and parents.
  • Kept detailed records regarding returned assignments, papers, quizzes, and tests in event of discrepancy.
  • Met academic standards and expectations to maintain school enrollment.

Team Trainer

KFC
08.2019 - 04.2020
  • Met all the qualifications to train new employees
  • Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Set positive example for team members by providing high-quality, efficient service.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Reduced employee turnover rate by providing consistent support and feedback to team members.
  • Demonstrated new products, procedures and techniques to employees.
  • Cross-trained existing employees to maximize team agility and performance.

Assembly Line Worker

Ashley Furniture Warehouse
10.2017 - 02.2018
  • Boxed, labeled, and transported items to support assembly operations.
  • Increased production efficiency by streamlining assembly processes and implementing time-saving techniques.
  • Followed outlined specifications to implement assembly plans.
  • Met daily production quotas by working effectively within a fast-paced assembly line environment.
  • Put Seat bottoms on couch sets.
  • Contributed to improved workplace safety by consistently following proper operating procedures and utilizing personal protective equipment.

Customer Service Representative

National Wholesale Co
02.2015 - 04.2017
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Documented and detailed calls and complaints using call center's CRM database.
  • Provided constructive feedback to supervisors regarding potential areas of improvement in policies or procedures that could enhance the customer experience further.
  • Demonstrated a commitment to ongoing professional development by participating in regular trainings on new products, services, policies, procedures updates.
  • Contributed to team success by actively participating in training sessions, workshops, and continuous improvement initiatives.
  • Retained customers by offering alternative solutions during difficult interactions or potential cancellations of services.
  • Handled escalated calls professionally while maintaining composure under pressure from distressed or dissatisfied customers.
  • Enhanced customer satisfaction by promptly addressing and resolving inquiries, complaints, and issues.
  • Collaborated with other departments to resolve cross-functional issues affecting customer experience positively.
  • Maintained high call quality standards by adhering to company protocols and guidelines for efficient service delivery.
  • Reduced average handle time without compromising on service quality through effective problem-solving strategies.

Education

General Equivalency Diploma (GED) - course

Lexington Senior High School
Lexington, NC
06.2012

Skills

  • Food Service

  • Cashiering

  • Cash Handling

  • Cleaning Experience

  • Food Preparation

  • Kitchen Experience

  • Meal Preparation

  • Busser

  • Dietary Aide Experience

  • Serving Experience

  • Senior Care

  • Assembly

  • Commercial Cleaning

    • Customer Service

    Data Entry

    Microsoft Excel

    Critical reading

    Records management

    Clerical note taking

Accomplishments

  • Documented and resolved [Issue] which led to [Results].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Certification

Team trainer, 08/01/19, Present, Met all the qualifications to train new employees.

Interests

  • I like working with my hands and fixing things
  • Graphic Design
  • Food Photography
  • Blogging
  • Food Blogging
  • Volunteering at community kitchens and food-related charities
  • Learning new cooking techniques and expanding my culinary skills
  • Designing and Printing 3D Models
  • Mindfulness Practices

Timeline

College Student

Forsyth Tech Community College
10.2023 - Current

Dietary Aide

PCH
11.2022 - 05.2023

Cashier/Customer Service

Speedway LLC
03.2022 - 10.2022

Assembler Line Worker

Vitacost
03.2021 - 11.2021

College Student

Davidson County Community College
08.2020 - 12.2020

Cashier

Buscuit king
07.2020 - 01.2021

Team Trainer

KFC
08.2019 - 04.2020

Assembly Line Worker

Ashley Furniture Warehouse
10.2017 - 02.2018

Customer Service Representative

National Wholesale Co
02.2015 - 04.2017

General Equivalency Diploma (GED) - course

Lexington Senior High School

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Rameshia Anderson