Rametha Johnson
Birmingham,AL
Summary
Seeking a position utilizing my extensive knowledge and successful experience in planning, organizing, following up- multi-tasked projects and complex activities.
Outgoing Leasing Consultant with background in marketing initiatives and recruiting techniques. Accomplished professional skilled in issue resolution and follow-up to promote resident satisfaction. Prioritizes work, organizes records and builds trust with attention to detail and excellent multitasking abilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Professional Leasing Consultant-
DEL Development
Birmingham, AL
01.2024 - 04.2024
- Greeted and interacted with prospective tenants, answered questions, and provided tours of the property.
- Assisted in marketing efforts to fill vacancies by preparing flyers, ads, and other promotional materials.
- Processed applications for potential tenants; conducted background checks and verified references.
Manager/Professional Beauty Consultant-
Belk/Clinique
Birmingham, AL
03.2023 - 10.2023
- Developed annual goals for each department based on market trends and competitor analysis.
- Scheduled interviews for potential candidates and conducted reference checks prior to hire.
- Assessed team member's skillsets and assigned tasks accordingly for optimal efficiency.
Instructional Assistant-
Cleveland Metropolitain School District
05.2009 - 01.2020
- Works with individuals or small groups of students under the direction and supervision of classroom teacher
- Acquires and maintains familiarity with the Cleveland Literacy System, all available guides, manuals, and supplemental materials being used in the classroom
- Collaborates in the preparation of materials before and after class sessions or tutoring according to the needs of the English language learners
- Assists the teacher in preparation of all special activities, i.e
- Field trips, cultural festivals and bulletin boards depicting the culture of the second language learners
- Assists teachers and Education Office with the administration of required tests
- Assists with the development of appropriate instructional materials
- Conducts oral and written translations to facilitate home/school communications
- Supports school and staff with parent involvement and training activities
- Participates in in-service/professional development activities assigned by the Education Office or building principals
- Follows the daily schedule, rules and regulations of the Multicultural Education or building principals
- Maintains records of services provided to students and prepares required reports
- Uses initiative, and seeks to anticipate the needs of the students.
Group Home Behavior Specialist-
Ohio Guidestone/ Berea's Children's Home
Berea, OH
05.2011 - 06.2015
- Collaborated with other educational personnel to provide inclusive activities or programs for children with disabilities.
- Conducted functional behavior assessments to determine the causes of problem behaviors.
- Provided crisis intervention services when needed.
- Utilized Applied Behavior Analysis (ABA) techniques in therapeutic sessions.
- Advocated for clients in educational and community settings to ensure accommodation of needs.
- Attended seminars related to Group Home Staff Member duties.
- Organized recreational activities both inside and outside the home environment.
- Adhered to HIPAA requirements regarding confidentiality of medical information.
- Helped individuals address disabilities and put together career plans.
- Monitored and assisted both occupational and physical therapists during treatments.
- Participated in weekly case reviews and team meetings.
- Assisted clients with enhancing skills in areas such as job searching, interviewing and business and personal etiquette.
- Educated new staff members about Group Home operations and protocols.
- Supervised medication administration according to doctor's orders.
- Maintained accurate records of resident activities, behavior, and progress.
Staffing Agencies-
Kelly Services, Robertson Half & Half, Mancan, Jus
Cleveland, OH
07.2004 - 11.2007
- Demonstrated sportsmanship on the field at all times.
- Communicated effectively with coaches, trainers, and other staff members.
- Worked collaboratively with teammates to achieve common objectives.
Night Auditor-
Towne Place Suites by Marriott
11.2003 - 05.2004
- Worked intensively to track revenue and expenses to keep administrative staff informed of daily business activities
- Prepared business transactions for next business day: Running night audit one-button reports, calculating day-to-day business transactions
- Performed cash audit, direct billing and successfully keying data for daily revenue and year-to-date calculations
- Answered multiple phone lines collated and maintained transaction database
- Xeroxed and completed registration forms for scheduled reservation.
Account Representative
Outsourcing Services Incorporated
06.2003 - 12.2003
- Managed accounts according to account status
- Arranged and negotiated payments with customer during inbound and outbound calls using client call module, data entry, and basic computer skills.
Sales Representative
Payless Shoe Source
06.2002 - 12.2003
- Assisted customers with merchandise inquiries and purchases
- Opened and closed store during business hours
- Cashiered, cash controlled, and inventoried, shipping and receiving
- Educated customers of upcoming sales and services
- Monitored for theft
- Corresponded with a high volume of people.
Assistant Manager/Sales Associate
Wilson's Leather Incorporated
Montgomery, AL
11.2001 - 11.2003
- Maintained financial store reports
- Assisted customers with any questions or concerns
- Supervised 5 representatives and maintained compliance of security policy and procedures.
Education
Bachelor of Arts - Psychology/Marketing
Regent University
Virginia Beach, VA05-2027
BA of Psychology - Psychology
Cleveland State University
Pursuing04-2026
Some College (No Degree) - Psychology
Psychology Alabama State University
Montgomery, ALSkills
- Customer Service Skills
- Education (8 years)
- Teaching
- English
- Childcare
- Customer service
- Multi-line Phone Systems
- Night Audit
- Special Education
- Tutoring
- Autism Experience
- Special Needs
- Administrative Experience
- Classroom Management
- Property Tours
- Credit analysis
- Closing deals
- Social Media Marketing
- Background Checks
- Appointment Scheduling
- Reporting and Correspondence
- Lease Renewals
- Resident assistance
- Basic Mathematics
- Customer Service
- Clear Communication
- Relationship Building
- Lease Agreements
- Organized Mindset
- Background Check Process
Certification
- Instructional Assistant certified, State of Ohio, 04/01/17, 06/01/18
- CPR Certification
- First Aid Certification
Timeline
Professional Leasing Consultant-
DEL Development
01.2024 - 04.2024
Manager/Professional Beauty Consultant-
Belk/Clinique
03.2023 - 10.2023
Group Home Behavior Specialist-
Ohio Guidestone/ Berea's Children's Home
05.2011 - 06.2015
Instructional Assistant-
Cleveland Metropolitain School District
05.2009 - 01.2020
Staffing Agencies-
Kelly Services, Robertson Half & Half, Mancan, Jus
07.2004 - 11.2007
Night Auditor-
Towne Place Suites by Marriott
11.2003 - 05.2004
Account Representative
Outsourcing Services Incorporated
06.2003 - 12.2003
Sales Representative
Payless Shoe Source
06.2002 - 12.2003
Assistant Manager/Sales Associate
Wilson's Leather Incorporated
11.2001 - 11.2003
Bachelor of Arts - Psychology/Marketing
Regent University
BA of Psychology - Psychology
Cleveland State University
Some College (No Degree) - Psychology
Psychology Alabama State University
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