Summary
Overview
Work History
Education
Skills
Timeline
Generic
Rameus Ico

Rameus Ico

Corona,CA

Summary

• I bring a great attitude everywhere I go in person, over the phone or behind a computer screen. I know how to use all microsoft office applications and I am tech savvy with the operation of most computer systems. I always stay coachable to learn new skills and I am experienced in supervising others perform their job duties.

Overview

6
6
years of professional experience

Work History

Traffic Operations Specialist

ViaPlus
07.2024 - Current
  • Reported the functionality of the information displayed on Fastrak electronic freeway signs and periodically reported their statuses to OCTA and RCTC clients.
  • Contacted CHP and FSP to respond to traffic incidents in the 91 express lanes and logged all activity including the time of arrival of responding agencies and when the road is cleared.
  • Upheld freeway maintenance closure and opening protocols and monitored closed entrances to report any unsafe conditions to construction crews working on the roadways.
  • Boosted overall satisfaction of operational services by addressing client concerns in a timely and professional manner.

Workforce Coordinator

Netwatch North America
11.2022 - 04.2024
  • Supervised and guided 5-10 alarm agents and reported the status of all their stations at the start and end of each workday.
  • Coordinated schedules, monitored key performance indicators of entry-level staff and communicated alarm floor activity to upper management
  • Maintained accurate records of employee attendance and discrepancies.
  • Dispatched appropriate agencies to vandalism, theft, trespassing, and panic alarms on private residences, shopping centers, government buildings and law enforcement properties nationwide.

Assistant Manager

LA Fitness
04.2019 - 07.2022
  • Managed all weekend sales duties including hitting bonuses and supervised janitorial, physical training and operations staff.
  • Acquired new customers everyday by marketing free trials and promotional membership deals to local communities on foot and through social media.
  • Worked closely with VP's frequently discussing ways to improve sales strategies and to accomplish monthly sales goals.
  • Performed fitness assessments and provided personalized fitness plans for potential buyers and kept great rapport with gym members.


Education

High School Diploma -

Newport Harbor High School
06-2018

Skills

  • Managing Schedules
  • Excellent Data Entry
  • CCTV Monitoring
  • Attention to Detail
  • Great Customer Service
  • Microsoft Excel

Timeline

Traffic Operations Specialist

ViaPlus
07.2024 - Current

Workforce Coordinator

Netwatch North America
11.2022 - 04.2024

Assistant Manager

LA Fitness
04.2019 - 07.2022

High School Diploma -

Newport Harbor High School

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