Summary
Overview
Work History
Education
Skills
Timeline
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RAMHARI RAYAMAJHI

Doha

Summary

Dynamic IT Specialist with a proven track record at Al Khalaf Group, excelling in system upgrades and information security. Enhanced network efficiency and streamlined technical support, achieving improved user satisfaction. Adept at troubleshooting and diagnostics, complemented by strong attention to detail and effective communication skills.

Overview

8
8
years of professional experience

Work History

Group IT Specialist

Al Khalaf Group
01.2023 - Current
  • Configured hardware, devices, and software to set up work stations for employees.
  • Managed hardware and software inventory, ensuring timely updates and replacements as needed.
  • Maintained servers and systems to keep networks fully operational during peak periods.
  • Enhanced system efficiency by implementing and maintaining IT infrastructure upgrades.
  • Managed user access rights to maintain a high level of information security while ensuring appropriate levels of accessibility for authorized personnel.
  • Installed, configured and supported local area network (LAN), wide area network (WAN) and Internet system.
  • Performed day-to-day LAN and WAN administration, maintenance, and support.
  • Implemented effective backup systems to ensure data integrity and availability in case of disaster recovery scenarios.
  • Assisted with server management tasks, ensuring optimal performance for hosted websites.
  • Evaluated emerging technologies for feasibility, cost-effectiveness, and potential value-add to the company''s IT ecosystem.
  • Monitored systems in operation and input commands to troubleshoot areas.
  • Streamlined technical support process for enhanced user satisfaction and faster issue resolution.
  • Diagnosed and troubleshot hardware, software and network issues.
  • Removed malware, ransomware, and other threats from laptops and desktop systems.
  • Provisioned new software and hardware for use, following established security policies.

Administrative Officer

Qatar Maid Service
01.2017 - 01.2023
  • Maintained accurate records, ensuring timely processing of invoices, payments, and financial reports.
  • Managed files and records for clients and adhered to safety procedures to prevent breaches and data misuse.
  • Updated reports, managed accounts, and generated reports for company database.
  • Enhanced overall office productivity through effective staff management and coordination of daily tasks.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
  • Contributed to successful projects by providing essential administrative support and resource management.
  • Improved communication within the organization through regular updates on policies, procedures, and key events.
  • Assisted in achieving company objectives through active participation in strategic planning sessions and goal setting initiatives.
  • Streamlined office processes by implementing efficient administrative systems and procedures.
  • Reduced expenses by negotiating with vendors for cost-effective supply contracts and services.
  • Maintained inventory of office supplies and placed orders.
  • Conducted thorough analyses of historical fleet data, identifying opportunities for process improvements and cost savings based on trends in vehicle usage or maintenance requirements.
  • Maintained accurate records of all fleet-related expenses, enabling comprehensive cost analysis for budgeting purposes.
  • Collaborated with management to develop budgets, forecasts, and plans for future fleet expansion or upgrades.
  • Improved fleet efficiency by implementing preventive maintenance schedules and coordinating timely repairs.

Education

Bachelor in Business Study - Business Study

Tribhuvan University
Kathmandu, Nepal
03-2017

Skills

  • IT troubleshooting
  • IT documentation
  • Information security
  • System upgrades
  • Network administration
  • Technical reporting
  • Troubleshooting and Diagnostics
  • IT service management
  • Attention to detail
  • Data entry
  • Time management
  • File organization
  • Documentation and recordkeeping
  • Proficient in Microsoft Office

Timeline

Group IT Specialist

Al Khalaf Group
01.2023 - Current

Administrative Officer

Qatar Maid Service
01.2017 - 01.2023

Bachelor in Business Study - Business Study

Tribhuvan University
RAMHARI RAYAMAJHI