Ramina Melikova

Assisting walk-in customers with selecting product specifications for construction jobs. Matching texture, size, type, and attention to detail is necessary in order to fulfill job specifications. Managing material samples and organization per plant and manufacturer. Driving and delivering items to architects for bigger projects. Excellent customer service and providing feedback when necessary for selection. Cleaning and maintaining offices within the building. Establishing customer relationships when they enter the building.

Greeting guests and providing a welcoming environment. Assisting guests with finding the necessary item and product for their special and everyday occasions. Answering questions, guiding into the right department, and signing them up for the Dillards Loyalty card. Meeting department sales goals and exceeding sales amounts from previous years. Merchandising and facing products for a presentable department. Advertising department sales events. Marking down items for sale and clearance. Exceptional customer service to invite guests to shop more and make bigger purchases, cross-selling, and upselling while remaining honest about product quality, return policies, and meeting guest's standards. Matching product specifications to guests requirements and inquiries. Placing orders for guests in the store and other locations, available for pick-up. Answering phones and redirecting to other departments as well as placing items on hold for later dates.