Dynamic professional with a proven track record in customer service and team leadership, notably at Dallas Cowboys where I led the merchandise team to achieve the highest sales for 4 consecutive months. Expert in time management and relationship building, I excel in creating engaging content and strategic marketing to boost brand awareness and engagement.
• Managed product distribution at major grocery stores in Nacogdoches, Texas
• Ensured accurate stocking, product recognition, and inventory management
• Collaborated with team members to optimize distribution efficiency
• Managed Bricks & Minifigs social media account (Instagram and Facebook), creating engaging content and reels with one million views.
• Gathered store footage to showcase products and promotions effectively.
• Utilized creativity and strategic thinking to boost brand awareness and engagement.
• Developed comprehensive marketing strategies to engage potential clients and boost sales.
• Conducted research to identify and target promising clients, expanding the customer base.
• Established enduring partnerships with clients to ensure sustained advertising success.
• Managed merchandise team at Dallas Cowboys, achieving highest sales for 4 consecutive months.
• Oversaw daily opening/closing paperwork, scheduling, and provided expert customer service.
• Led team with passion for retail management, teamwork, and dedication to exceptional customer experience.
• Assisted customers in finding products, maintained product knowledge, handled money transactions, and collaborated with a successful team at Target in Tyler, Texas.
• Developed strong communication and customer service skills, honed product expertise, and improved cash handling abilities.
• Awarded employee of the year at Hollister in Tyler for leading the region in orders and providing exceptional customer service.
• Collaborated with team members to ensure an excellent shopping experience for customers, emphasizing teamwork and customer satisfaction.