Ramia N. Jenkins
Douglasville,GA
Summary
With a proven track record at Wellstar Health System, I excel in patient scheduling and insurance verification, demonstrating strong organization and compassionate mentorship. My expertise in medical office procedures and patient relations significantly enhances operational efficiency and patient satisfaction, embodying a strategic team player with a confident approach to healthcare administration.
Overview
26
26
years of professional experience
Work History
Medical Scheduler/ Front Office Specialist
Wellstar Health System
Marietta, USA
01.2011 - Current
- EPIC Registration for Patient surgery and exams (Medical Imaging) willing to learn others
- Schedule patient for procedure/follow-ups, verifies and update demographic information, verifies insurance information and benefits, collect co-pays and handles cash, put charts together and order supplies for office, obtain precert or authorization if needed
Scheduler/Tech Assistant
WellStar Health System
Douglasville, USA
01.2010 - Current
- Star Registration for Patient Exams (Radiology) willing to learn others
- Schedule patients for surgery, verify and obtain demographic information, put charts together
MRI/Imaging Assistant
Shore Health System
Cambridge, USA
01.2006 - 01.2010
- Assist the MRI Technologist with preparing patients for imaging procedures, transported patients to and from MRI, and monitored supplies for the MRI department
Food Service Associate
Shore Health System
Cambridge, USA
01.1999 - 01.2006
Education
Bachelor of Science - Elementary Education
Mercer University
Macon, GA12-2025
Skills
- Effectual communicator
- Strategic team player
- Compassionate mentor
- Patient scheduling
- Strong organization
- Calendar management
- Authorization coordination
- Appointment coordination
- Insurance verification
- Patient relations
- Schedule management
- File preparation
- HIPAA compliance
- Patient confidentiality
- Medical office procedures
- Data entry
- Follow-up skills
- Interpersonal skills
- Cash handling
- Health insurance processing
- Information management
- Interpersonal communication
- Teamwork
- Insurance authorizations
- Schedule patients
- Efficient time manager
- Comforting patient care technician
- Skilled conflict resolver
Advancedcustomerserviceexperience
- Greeting Patients
- Patient Registration
- Answering telephones
- Request Orders / Fax Reports
- Checking patients in/out
- Gather information for charts
- Verify Orders
- Starting IV’s
- Verify Insurance
Timeline
Medical Scheduler/ Front Office Specialist
Wellstar Health System
01.2011 - Current
Scheduler/Tech Assistant
WellStar Health System
01.2010 - Current
MRI/Imaging Assistant
Shore Health System
01.2006 - 01.2010
Food Service Associate
Shore Health System
01.1999 - 01.2006
Bachelor of Science - Elementary Education
Mercer University
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