Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Ramiah Johnson

New Baltimore

Summary

Dedicated professional in customer service known for high productivity and efficiency in task completion. Possess specialized skills in conflict resolution, data entry, and customer relationship management. Excel in communication, problem-solving, and adaptability, ensuring positive experiences and outcomes for customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service Representative

Domino's Pizza
Jacksonville
03.2024 - 08.2025
  • Worked effectively in team environments to make the workplace more productive.
  • Assisted customers with orders, ensuring accuracy and satisfaction with selections.
  • Managed cash register operations and processed payments efficiently and accurately.
  • Utilized point-of-sale system to track orders and manage inventory effectively.
  • Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
  • Identified opportunities for upselling additional products or services based on customer needs.

Camp Counselor

Ambassador Camp
Lake Waccamaw
06.2025 - 07.2025
  • Supervised daily activities for campers to ensure safety and engagement.
  • Maintained a positive environment by resolving conflicts among campers.
  • Maintained accurate records including daily attendance logs, incident reports, and medical forms.
  • Led nightly devotional services for spiritual growth opportunities for all campers.
  • Conducted pre-camp and post-camp evaluations, gathering feedback to improve future camp sessions.
  • Coordinated with other counselors and staff to adapt programs to weather conditions or other unforeseen circumstances.
  • Met with staff to discuss rules, regulations and work-related problems.

Food Service Worker

Panera Bread
Jacksonville
11.2024 - 04.2025
  • Prepared food items following standardized recipes and safety guidelines.
  • Collaborated with team members to ensure timely food service during peak hours.
  • Monitored inventory levels and reported shortages to management promptly.
  • Participated in training new staff on food preparation techniques and service standards.
  • Performed opening and closing duties such as setting up workstations with necessary supplies.
  • Cleaned and sanitized work areas, equipment, utensils, dishes, and silverware.

Team Member

Taco Bell
New Baltimore
10.2022 - 07.2023
  • Provided excellent customer service in fast-paced restaurant environment.
  • Operated kitchen equipment to prepare food items efficiently.
  • Maintained cleanliness and organization of dining and kitchen areas.
  • Collaborated with team members to ensure timely order delivery.
  • Resolved customer complaints promptly to enhance satisfaction experience.

Education

High School Diploma -

Jacksonville High School
Jacksonville, NC
06-2025

Skills

  • Effective communication
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Record keeping
  • Cash handling
  • Paperwork processing
  • Documentation

Certification

  • First Aid/Stop the bleed certified
  • CPR/ BLS Certified
  • OSHA 10-Hour General Industry Safety and Health
  • Nursing Fundamentals Practicum

References

References available upon request.

Timeline

Camp Counselor

Ambassador Camp
06.2025 - 07.2025

Food Service Worker

Panera Bread
11.2024 - 04.2025

Customer Service Representative

Domino's Pizza
03.2024 - 08.2025

Team Member

Taco Bell
10.2022 - 07.2023

High School Diploma -

Jacksonville High School