Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ramica Winbush

Houston

Summary

Dynamic retail leader with extensive experience at Claire's, excelling in employee training and visual merchandising. Proven track record in enhancing customer satisfaction and driving sales through strategic planning and effective communication. Skilled in inventory management and team leadership, consistently achieving targets while fostering a culture of coaching and mentorship. Dedicated Active District Manager with extensive experience directing operations, sales and staffing for numerous locations throughout area. Excellent record of success driving improvements and elevating public profile for brand resulting in increased revenue. Team leader with success guiding, coaching and motivating employees.

Overview

9
9
years of professional experience

Work History

Retail Store Manage/Trainer/Active District Manger

Claires
Houston
04.2016 - Current
  • Managed high-volume retail store operations, ensuring optimal performance and customer satisfaction.
  • Trained and developed staff to enhance customer service skills.
  • Implemented visual merchandising standards to attract customer interest.
  • Managed inventory levels and organized stockroom for efficient product flow.
  • Conducted regular team meetings to communicate goals and address concerns.
  • Monitored sales trends to adjust product offerings and promotional displays.
  • Collaborated with regional managers to align store objectives with company strategy.
  • Recruited, trained and supervised new employees.
  • Conducted daily store operations, including opening and closing procedures and cash handling.
  • Created weekly work schedules for store personnel.
  • Oversaw inventory management through cycle counts, audits and shrinkage control.
  • Updated and maintained store signage and displays.
  • Ensured compliance with safety regulations and company policies.
  • Managed district operations to ensure consistent service delivery across locations.
  • Conducted regular store visits to monitor compliance with company standards.
  • Facilitated communication between upper management and store teams for alignment.
  • Managed all personnel matters within the district including recruitment, hiring, performance reviews, disciplinary actions.
  • Provided ongoing coaching and training for store managers on how to maximize productivity and profits.
  • Ensured that all stores met their monthly targets by providing guidance and support as needed.
  • Identified opportunities for process improvement across multiple locations within the district.

Education

Associate of Science - Medical Office Assistance

Delta Technical College
Lake Charles, LA
04-2014

Skills

  • Employee training
  • Visual merchandising
  • Inventory management
  • Performance evaluation
  • Customer service
  • Team leadership
  • Coaching and mentorship
  • Effective communication
  • Staff recruitment
  • Sales analysis
  • Process improvement
  • Conflict resolution
  • Strategic planning
  • Microsoft software
  • Microsoft outlook, word, and Excel
  • Microsoft forms pro
  • Outlook Management
  • Coaching and mentoring

References

  • Rebecca Ortega District Manager Claires 832-741-3233
  • Keshana DeGruyn District Manager Claires 224-345-0319

Timeline

Retail Store Manage/Trainer/Active District Manger

Claires
04.2016 - Current

Associate of Science - Medical Office Assistance

Delta Technical College