Ramin Motahari
Frisco
Summary
Over 14 years of aviation experience across major U.S. carriers including American Airlines and Southwest Airlines, I’ve built a career rooted in efficiency, safety, and continuous improvement. My passion for aviation fuels my commitment to delivering industry-leading performance through process enhancement, technology adoption, and cross-functional collaboration.
I have hands-on expertise with platforms such as Quickbase and Alteryx, allowing me to streamline workflows, automate reporting, and turn complex data into actionable insights. Leveraging strong analytical skills, I support operational and regulatory compliance initiatives while improving accuracy, transparency, and decision-making across teams.
My work is grounded in a strong understanding of FAA regulations, including 14 CFR Part 121, ensuring adherence to industry and safety standards while supporting scalable solutions as operations evolve.
I thrive in environments where safety, innovation, and teamwork intersect. Whether leading process improvements, supporting data-driven projects, or partnering with cross-functional teams, I’m motivated by the constant pursuit of operational excellence and aviation advancement.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Flight Ops Payroll Analyst
Southwest Airlines
01.2024 - Current
- Responsible for analyzing, auditing, and correcting training pay. In addition, collect data and analyze workflows to guarantee all processes will be complete on time. Compile complex payroll data and interfaces with Crew Planning in the creation of decision support models and the automation of manual processes.
- Answer calls to provides contract interpretations and pay calculations to Instructors, Pilots, and Check Pilots.
- Verify and personally handle all aspects of crewmembers pay related to training to ensure accuracy of pay and respond to all questions including weekly & monthly audits.
- Possess deep understanding of SWAPA and TWU-557 contracts relating to training pay.
- Research all pay inquiries and understand all scheduling and bidding apps.
- Collaborate with other stakeholders and provide feedback for improvement for processes.
Flight Ops Training Scheduler I - III
Southwest Airlines
11.2021 - 12.2023
- Responsible for notifying Pilots due to recurrent training events. Certify training documents in company system and provide training schedules for pilots. Ensure pilots are staying in compliance with training and flight schedules while maintaining confidentiality of company records.
- Conduct compliance audits and review to identify areas of improvement to training content.
- Collaborate training assignments with internal departments: Crew planning, Crew Scheduling, Crew Payroll, Crew Base Coordinators and Simulator technicians.
Customer Relations
American Airlines
01.2016 - 01.2020
- Managed customer relations functions, including resolving disputes, recommending solutions, preparing methods to rectify problems, and restoring company’s image from negative experiences to render top-notch quality services. Facilitated reporting tasks by examining flight data and conducting analysis to assist in optimal decision-making processes.
- Met competition and elevated company goodwill by achieving competitive advantage and high client satisfaction rates.
- Groomed personal capabilities by acquiring latest industrial knowledge through education/professional training program.
- Ensured confidentiality and security of organizational procedures in compliance with FAA and DOT regulations.
- Earned multiple awards for providing exceptional customer service, improving AA’s BBB rating, “above and beyond” for keeping high profile customers’ business.
Education
Bachelor of Science - Aerospace Operations And Management
Oklahoma State University
Tulsa, OK12-2014
Associate of Applied Science - Aviation Flight (Private Pilot)
Spartan College of Aeronautics
Tulsa, OK01.2010
Skills
- Regulatory Compliance: Comprehensive understanding of FAA regulations, including 14 CFR Part 121, supporting adherence to applicable laws, procedures, and industry standards Ensures all work performed aligns with regulatory requirements, quality expectations, and customer specifications Proficient in Microsoft Office applications with strong analytical and critical-thinking capabilities and excellent written and verbal communication skills
- Risk Analysis: Skilled in identifying, evaluating, and monitoring risks related to operational processes, assets, policies, and business practices to ensure safety, efficiency, and compliance
- Core Strengths: Exceptional analytical, deductive reasoning, and problem-solving abilities with proven success collaborating across cross-functional teams including contract owners, stakeholders, supply chain, IT, and finance Demonstrated ability to manage complex projects using advanced methodologies while meeting strict timelines and organizational goals
Accomplishments
Lean Six Sigma – Yellow belt Certificate (Aug. 2025)
Google – Data Analytics, Coursera (Oct. 2025)
Google – Project Management Certificate, Coursera (Jan. 2024)
American Association of Airport Executives (AAAE), 2014 Chapter President / 2013 Chapter Vice President
Spartan College of Aeronautics, Flight Competition Member/Flying Aggies
National Intercollegiate Flying Association (NIFA), Flight Club Member
Affiliations
- American Association of Airport Executives (AAAE), 2014 Chapter President / 2013 Chapter Vice President
- Spartan College of Aeronautics, Flight Competition Member/Flying Aggies
- National Intercollegiate Flying Association (NIFA), Flight Club Member
Certification
- Lean Six Sigma – Yellow belt Certificate (2025-08)
- Google – Data Analytics, Coursera (2025-10)
- Google – Project Management Certificate, Coursera (2024-01)
Timeline
Flight Ops Payroll Analyst
Southwest Airlines
01.2024 - Current
Flight Ops Training Scheduler I - III
Southwest Airlines
11.2021 - 12.2023
Customer Relations
American Airlines
01.2016 - 01.2020
Bachelor of Science - Aerospace Operations And Management
Oklahoma State University
Associate of Applied Science - Aviation Flight (Private Pilot)
Spartan College of Aeronautics