Ramina Linares
Mercced,CA
Summary
Proven track record in enhancing employee onboarding and streamlining HR processes at Merced County Human Services Agency. Excelled in team leadership and Microsoft Office, significantly improving office efficiency. Skilled in recruitment assistance and administrative tasks, adept at fostering positive work environments and driving professional development.
Overview
16
16
years of professional experience
Work History
Personnel Assistant
Merced County Human Services Agency
12.2021 - 10.2023
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Assisted with on-boarding process of 10-40 new hires.
- Supported HR initiatives by coordinating events such as Safety Committee and staff meetings, fostering a positive work environment.
- Prepared monthly, weekly, and daily logs using Microsoft Office Suite.
- Maintained and scheduled complex calendars.
- Assisted in payroll processing to ensure timely and accurate compensation for all employees.
- Provided guidance on HR policies and procedures to employees and managers, resolving issues efficiently.
- Maintained accurate employee records, ensuring compliance with legal regulations and company policies.
- Managed employee leave requests effectively while minimizing impact on overall organizational productivity.
Service Manager
Wells Fargo
02.2008 - 12.2021
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Maintained records of service transactions and customer feedback for future reference.
- Interviewed, hired, trained and supervised team of service staff members to meet branch goals.
- Conducted regular performance evaluations for staff members, offering constructive feedback and facilitating professional development opportunities.
- Trained staff in bank products, operations procedures and successful sales strategies.
- Optimized staff scheduling to ensure adequate coverage during peak hours and reduced overtime expenses.
- Mentored junior employees in professional development opportunities, helping them advance their careers within the organization.
Education
Associate of Arts - Criminal Justice
Merced College
MercedSkills
- Team Player
- Microsoft Office and Docusign
- Recruitment Assistance
- Maintaining files
- Administrative Skills
- Employee Onboarding
Timeline
Personnel Assistant
Merced County Human Services Agency
12.2021 - 10.2023
Service Manager
Wells Fargo
02.2008 - 12.2021
Associate of Arts - Criminal Justice
Merced College
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