Practice Administrator
Centromed
San Antonio, TX
04.2022 - Current
- Responsible for coordination of work schedules in accordance with hours of operations, workload, space, equipment, and scope of services of assigned clinics.
- Oversaw and managed clinic expenditures and financial reporting.
- Responsible for payroll management of providers, onsite staff, and direct reports to include Office Managers, and Office Supervisors.
- Responsible for personnel activities to include interviewing, hiring, and processing personnel action requests for employment changes.
- Coordination with offsite clinical leadership to include Chief Medical Officer, Director of Nurses, Chief Dental Officer and Administrators on clarification of clinical protocols and resolution of clinical concerns.
- Responsible for maintenance of provider ledgers within practice management system as directed by AVP/Regional Operations.
- Responsible for procurement and inventory control of office and medical supplies.
- Communicated closely with patients to resolve concerns, and provided oversight to patient complaint tracking system to ensure patient satisfaction.
- Assisted with regulatory issues and provided oversight of compliance and performance improvement programs.
- Assessed processes and procedures, complying with OSHA, HIPAA and JCAHO requirements.
- Responsible for upkeep of designated facilities. Routine facility inspections, and submittal work orders processed regularly.
- Review and analyze clinic programs, finance, and statistical reports with AVP/Regional Operations.
- Conduct staff huddles, and leadership meetings to promote effective communication, rapport and support.