BLANCA RAMIREZ
Overview
10
10
years of professional experience
Work History
Caretaker
Self Employed
PARAMOUNT
09.2021 - Current
- Supervised daily activities and ensured safety of children in care.
- Planned engaging educational activities tailored to children's developmental needs.
- Maintained a clean and organized environment for children to play and learn.
- Assisted in meal preparation, ensuring nutritional needs were met for all children.
- Read stories to children and taught them basic concepts such as numbers, colors, shapes.
- Maintained records of attendance, activities, meals served, and medications administered to each child.
- Provided guidance on appropriate behavior when conflicts arose between children.
- Kept inventory of cleaning supplies, tools, stationery, food, and equipment, reordering as necessary.
Service Advisor
Kia of Carson
Carson
05.2019 - 08.2021
- Scheduled service appointments using dealership management software.
- Communicated service recommendations clearly to customers and technicians.
- Maintained organized records of customer interactions and service history.
- Provided exceptional customer support in a fast-paced environment.
- Educated customers on vehicle maintenance and care practices.
- Promptly responded to customer inquiries via phone, email or in person.
- Provided accurate estimates of repair costs, labor times and parts prices to customers.
- Prepared invoices for services rendered and collected payments from customers.
- Upsold additional products or services when appropriate.
- Explained rental policies and procedures to clients clearly.
- Ordered necessary parts for specific service jobs as needed from suppliers or dealerships.
- Conducted customer satisfaction surveys to identify areas for service improvement.
Assistant Manager
7 Eleven
Compton
02.2016 - 02.2019
- Assisted in managing daily retail operations and staff schedules.
- Trained new staff on customer service standards and sales techniques.
- Implemented visual merchandising strategies to enhance product displays.
- Coordinated inventory management and stock replenishment processes.
- Supervised bank deposits and inventory receipts as part of closing procedures.
- Created reports on sales figures, gross profit margins, and other related data.
- Collaborated with team members to maintain store cleanliness and organization.
- Resolved conflicts between customers, employees, or vendors in a professional manner.
Cashier
Target
Torrance
12.2018
- Operated the cash register system to receive payment by cash, check, gift card, and credit card.
- Resolved customer complaints professionally in accordance with company policy.
- Maintained work area and kept cash drawer organized.
- Processed customer payments quickly and returned exact change and receipts.
- Helped with purchases and signed customers up for rewards program.
Skills
- Customer service
- Record keeping
- Inventory management
- Appointment scheduling
- Time management
- Adaptability
- Child supervision
- Educational activities
- Document scanning
- Payment processing
- Database entry
Timeline
Caretaker
Self Employed
09.2021 - Current
Service Advisor
Kia of Carson
05.2019 - 08.2021
Cashier
Target
12.2018
Assistant Manager
7 Eleven
02.2016 - 02.2019
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