Ramiro Alaffa

Identified and implemented quality process improvements to ensure customer requirements were met. Documented test results and prepared reports on product quality in accordance with ISO 9001 and 14001 standards. Conducted internal audits according to ISO 9001 and 14001 standards and updated records accordingly. Planned, developed, and implemented quality assurance programs to ensure the highest possible level of product reliability. Performed root cause analysis of defects found during inspections or tests to determine corrective action plans. Monitored supplier performance against established metrics to ensure consistent delivery of high-quality components. Reviewed design documents such as drawings, specifications, schematics. for accuracy prior to production launch. Collaborated with cross-functional teams including engineering, manufacturing, purchasing, sales and marketing on new product launches ensuring compliance with all applicable regulations and industry standards.

Collaborated with quality team members and leaders to monitor conformance to quality standards. Developed and implemented comprehensive quality control procedures to ensure product compliance with industry standards. Oversaw the development of quality control documentation, including test procedures and inspection criteria.

Supervised and guided inspectors, technicians, and other staff. Manage Quality Coordinators: Lead a team of 9 DCMA coordinators in product delivery to military customers. Manage Receiving Inspection lead a team of four on product receiving from suppliers, verifying the conformity of products. Observed customer specifications by monitoring quality control of finished products. Directed production, performance, and quality objectives for unit to keep team aligned with company goals. Investigated root causes of non-conformance issues and proposed solutions. Trained staff on quality control principles, techniques, and processes. Performed regular inspections of raw materials, components, and finished products.

Maintained records of test results, inspection findings, and corrective actions taken. Prepared detailed reports on quality performance metrics for management review. Identified potential risks associated with product development processes and provided recommendations for mitigation strategies. Participated in design reviews to provide feedback regarding product conformance. Created inspection plans for incoming materials from suppliers. Conducted periodic reviews of existing Quality Control documents for accuracy. Conformity Reviews - Lead a cross-functional team if nonconformance or noncompliance is discovered, including customer returns. Quality Audits - Performed process audits, contracts, and financial audits, supplier quality, NPI process, for accuracy and compliance. Developed and implemented Quality Control policies and procedures. Conducted internal audits to ensure compliance with AS9100 standards. Analyzed data to identify areas for improvement in the quality system. Coordinated with production team to ensure products meet specifications. Monitored product trends and suggested changes.

Provided technical support to customers via phone and email, troubleshooting hardware and software related issues. Resolved customer inquiries in a timely manner by utilizing problem-solving skills. Developed scripts to automate routine tasks and processes. Deployed new applications to end users' machines remotely or onsite. Upgraded existing hardware components according to specifications provided by vendors.

Conducted research into emerging technologies for potential use within the organization. Tested new products prior to their release into production environment. Participated in regular meetings with management regarding project status updates. Analyzed data collected from monitoring tools and identified areas for improvement. Facilitated communication between technical and non-technical stakeholders to ensure clear understanding of issues. Trained end-users on new technologies and systems to enhance their understanding and efficiency. Conducted root cause analysis for recurring problems to prevent future occurrences. Collaborated with development teams to report bugs and suggest improvements based on customer feedback. Read technical manuals, conferred with users, or conducted computer diagnostics to investigate and resolve problems.

Developed training materials and procedures or trained users in proper use of hardware or software. Conducted workflow analysis, space design or cost comparison analysis.

Developed and implemented production control policies and procedures to ensure effective operations. Monitored inventory levels, identified trends and forecasted future needs for raw materials, parts, supplies and equipment. Maintained accurate records of all production activities including labor costs, resource allocations and output volumes. Established quality assurance standards to monitor the performance of suppliers, subcontractors and other partners in the supply chain. Conducted regular audits to identify areas for improvement in process efficiency or cost reduction efforts. Collaborated with the management team to develop strategies for improving operational efficiencies in operational processes. Performed root cause analysis when issues arose related to production delays or quality discrepancies. Resolved conflicts between departments regarding resources or personnel assignments. Led daily meetings to establish and meet operational deadlines. Constructed team trainings for staff to improve efficiency and increase safety. Corresponded with team leads to check progress of project execution. Planned and coordinated maintenance workflow to lessen production impact of scheduled repairs. Coached and mentored sailors to develop and enhance career skills. Supported audit reviews and initiated corrective actions. Planned production operations while establishing priorities and sequences for operational processes. Monitored staff training and output to meet compliance, productivity, and operational commitments.