Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Timeline
Generic

Ramiro Alasino

Kennesaw,Georgia

Summary

Reliable professional with background in customer-facing roles, excelling in highly productive environments where task efficiency is paramount. Skilled in accurate cash handling, inventory management, and customer service, ensuring smooth and efficient transaction processes. Possess strong communication skills, problem-solving abilities, and adaptability to meet diverse customer needs and enhance overall satisfaction. Committed to contributing positively to team dynamics through effective collaboration and support.

Overview

21
21
years of professional experience

Work History

Scuba Dive Instructor

Self-employeed
Kennesaw, GA
04.2022 - Current
  • Collaborated with colleagues to share ideas and resources to enhance student experience and success.
  • Created interactive activities to engage students and maximize learning.
  • Supported students in identifying, setting and achieving personal goals.
  • Monitored student progress and provided individualized instruction to meet student needs and goals.
  • Assisted students in developing self-awareness and support skills.
  • Met needs of different students by adapting teaching materials and methods.
  • Built personal relationships with guests to promote positive experiences.
  • Demonstrated superior professionalism while interacting with customers.

Cashier Team Lead

Banco Supervielle S.A.
CABA, Buenos Aires
04.2017 - 08.2019
  • Participated in monthly meetings to discuss upcoming promotions, initiatives, and strategies.
  • Developed strong working relationships with team members to foster collaboration.
  • Conducted inventory audits to ensure accuracy of system vs physical money in the register area.
  • Resolved discrepancies between POS system and physical money amounts in drawers at end of shift.
  • Inventoried stock and placed new orders to maintain supplies for expected demand. (Holidays, Weekends, Special events)
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
  • Tracked company credit cards and money inventories, and moved excess stock.
  • Answered customer questions and provided financial information.

Cashier

Banco Supervielle S.A.
CABA, Buenos Aires
08.2014 - 04.2017
  • Processed customer payments quickly and returned exact change and receipts.
  • Maintained confidentiality of bank records and client information.
  • Identified and reported suspicious behavior to security personnel as appropriate.
  • Trained new employees on proper cash handling procedures.
  • Greeted customers promptly and responded to questions.
  • Issued and redeemed money orders, cashier checks, traveler's checks and savings bonds.
  • Processed stop payment requests according to Bank guidelines while explaining terms and conditions clearly to customers.
  • Cross-sold bank products such as savings accounts, credit cards, CDs, IRAs. to customers based on their needs.
  • Met or exceeded sales goals by promoting bank products and services in customer interactions.

Senior Accounts Officer

Banco Supervielle S.A.
CABA, Buenos Aires
06.2010 - 08.2014
  • Developed and implemented strategies to achieve financial objectives, including loan growth and deposit acquisition.
  • Adhered to bank and legal guidelines for reporting, loan approvals, and money handling.
  • Communicated with stockholders or other investors to provide information or raise capital.
  • Built productive relationships with stakeholders to continually develop new business.
  • Responded to customer inquiries and resolved account issues.
  • Assessed customers' financial needs and recommended appropriate solutions.
  • Addressed and resolved customer complaints, leading to a marked improvement in customer satisfaction scores.
  • Developed or analyzed information to assess current or future financial status of firms.
  • Supervised preparation of documents, financial models and presentations.
  • Assisted customers with online banking setup and troubleshooting issues.
  • Coordinated approval or rejection of lines of credit or commercial, real estate or personal loans.

Bank Officer

Banco Supervielle S.A.
CABA, Buenos Aires
04.2004 - 06.2010
  • Greeted customers and assisted with account inquiries.
  • Performed special services for customers, ordering bank cards and checks.
  • Fulfilled diverse duties to provide customer service, operate money counters, balance and replenish ATMs, maintain accounts and open new accounts.
  • Completed paperwork necessary for opening new accounts or closing old ones.
  • Utilized problem solving skills to resolve customer issues quickly and efficiently.
  • Analyzed and interpreted financial data to form well-reasoned conclusions and make recommendations to financial officers.
  • Promoted and sold banking products and financial services.
  • Provided excellent customer service to clients regarding banking needs.
  • Answered incoming phone calls from customers seeking assistance with their accounts.
  • Performed data entry for new accounts and transactions.
  • Assisted in training new employees on proper bank policies and procedures.
  • Opened new accounts and served existing customers based on individual financial needs.

Education

High School Diploma -

EPNM 76 Gobernador Lopez Jordan
Parana, Argentina
12-1996

Skills

  • Cashier training
  • POS system
  • Product restocking
  • Merchandise zoning
  • Retail merchandising
  • Fraud prevention

Languages

Spanish
Native/ Bilingual

Affiliations

  • SCUBA Diving
  • Baseball
  • Cooking

Timeline

Scuba Dive Instructor

Self-employeed
04.2022 - Current

Cashier Team Lead

Banco Supervielle S.A.
04.2017 - 08.2019

Cashier

Banco Supervielle S.A.
08.2014 - 04.2017

Senior Accounts Officer

Banco Supervielle S.A.
06.2010 - 08.2014

Bank Officer

Banco Supervielle S.A.
04.2004 - 06.2010

High School Diploma -

EPNM 76 Gobernador Lopez Jordan

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Ramiro Alasino