Ramiro Diaz
Houston,TX
Summary
Skilled in customer service and route planning, I boosted on-time delivery rates significantly at Teal Logistics. My expertise in pre-trip inspections and a Class A license ensured safety and efficiency. Renowned for enhancing customer satisfaction, my ability to manage schedules and deliver under pressure stands out.
Overview
23
23
years of professional experience
Work History
Linehaul Driver
Teal Logistics
10.2023 - Current
- Maintained excellent safety records, conducting thorough pre-and post-trip inspections on all vehicles.
- Enhanced on-time delivery rates by planning and executing efficient routes for line haul operations.
- Upheld rigorous standards for cleanliness and organization inside truck cabs, promoting a professional image for the company while on the road.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
Delivery Driver
J.L. Pitcock Logistics Co
12.2020 - 10.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Loaded truck and properly secured items to prevent damage for deliveries.
Trash Collector
Waste Management
04.2020 - 12.2020
- Used hand signals to communicate with other workers or drivers.
- Operated automated or semi-automated hoisting devices to raise refuse bins and dump contents into trucks.
- Exceeded performance targets for speed and accuracy while maintaining high levels of safety during trash collection tasks.
Auto Detailer
Supreme Mobile Detailing
01.2019 - 04.2020
- Enhanced customer satisfaction by providing thorough interior and exterior detailing services.
- Exceeded client expectations by paying close attention to detail and promptly addressing any concerns or issues, resulting in a strong reputation for excellence within the community.
- Interacted face-to-face with customers to understand vehicle detailing needs and deliver quality satisfaction.
Food Preparation Worker
Houston Food Bank
06.2017 - 12.2018
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Recruiter Assistant
Stat Source
01.2011 - 12.2017
- Communicated with applicants across various stages of hiring process.
- Pre-screened applicants and scheduled interviews with appropriate team members if needed.
- Reviewed applications for experience and fit with posted positions.
Delivery Driver
Silver Eagle Distributors
06.2007 - 03.2010
- Completed on-time deliveries by choosing best and most efficient routes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Verified accuracy of all deliveries against order forms.
Delivery Driver
Coca Cola Enterprises
06.2004 - 11.2006
- Operated vehicle safely in highly congested areas with no traffic violations.
- Loaded truck and properly secured items to prevent damage for deliveries.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
Delivery Driver
Dr Pepper Bottling Co
06.2001 - 05.2003
- Answered common customer questions, accepted payments and completed paperwork at delivery locations.
- Stock shelves, rotate, organize cooler, and also build displays
- Inspected load security and checked for damages.
Education
Associate Degree Business Management - Business Management
Remington College
Houston, TX01.2007
Skills
- Customer Service
- Pre-Trip Inspections
- Post-Trip Inspections
- Route Planning
- Class A license
- Trailer Coupling and Uncoupling
- Payment Collection
Timeline
Linehaul Driver
Teal Logistics
10.2023 - Current
Delivery Driver
J.L. Pitcock Logistics Co
12.2020 - 10.2023
Trash Collector
Waste Management
04.2020 - 12.2020
Auto Detailer
Supreme Mobile Detailing
01.2019 - 04.2020
Food Preparation Worker
Houston Food Bank
06.2017 - 12.2018
Recruiter Assistant
Stat Source
01.2011 - 12.2017
Delivery Driver
Silver Eagle Distributors
06.2007 - 03.2010
Delivery Driver
Coca Cola Enterprises
06.2004 - 11.2006
Delivery Driver
Dr Pepper Bottling Co
06.2001 - 05.2003
Associate Degree Business Management - Business Management
Remington College
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