Ramiro Madrigal Jr
Houston,TX
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
24
24
years of professional experience
Work History
Sales Manager
Gillman Nissan Of Fort Bend
07.2023 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sales Manager
Gillman Chrysler Jeep Dodge Ram Of Houston
08.2022 - 07.2023
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Managed accounts to retain existing relationships and grow share of business.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Worked as New Car Manager and Used Car Manager
Sales Manager
Gillman Honda Houston
02.2018 - 08.2022
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Customer retention
- Handled End of Lease customers
- Acquisition Purchases
- Service drive opportunities
- Position held at Honda Acquisition Manager , Used Car Manager and New Car Manager
Sales Manager / Business Manager
Durrett Motor Company
08.2017 - 02.2018
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Used Car Manager / Appraised Trade-ins
- Worked the desk
- Contracted all finance deals including the in-house customers.
- Collected payments
Sales Manager
Gillman Subaru North
02.2016 - 08.2017
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Position Held while at Subaru:
- Internet Sales Manager
- Business Manager
- Internet Sales Director
- Helped in all areas for new and used sales
Sales Consultant
Friendly Ford Of Crosby
11.2011 - 02.2016
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Maximized customer retention by resolving issues quickly.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
- Improved sales by managing sales lifecycle from lead generation through contract negotiations and closings.
Sales Associate
Durrett Motor Company
08.2010 - 11.2011
- Sold preowned vehicles
- Arranged the lot every morning
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- started working the internet leads
- Prospected in the community
Sr Assistant Manager
Discount Tire
08.1999 - 06.2010
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Sold tires and wheels
- Hired and Trained new employees
- Schedule all tire techs
Education
High School Diploma -
Pasadena High School
Pasadena, TX05.1997
Skills
- Proposal Development
- Sales Planning
- New Business Development
- Solution Selling
- Vendor Management
- Sales Team Training
- Staff Management
- Sales Reporting
- Sales Tracking
- Pipeline Management
Timeline
Sales Manager
Gillman Nissan Of Fort Bend
07.2023 - Current
Sales Manager
Gillman Chrysler Jeep Dodge Ram Of Houston
08.2022 - 07.2023
Sales Manager
Gillman Honda Houston
02.2018 - 08.2022
Sales Manager / Business Manager
Durrett Motor Company
08.2017 - 02.2018
Sales Manager
Gillman Subaru North
02.2016 - 08.2017
Sales Consultant
Friendly Ford Of Crosby
11.2011 - 02.2016
Sales Associate
Durrett Motor Company
08.2010 - 11.2011
Sr Assistant Manager
Discount Tire
08.1999 - 06.2010
High School Diploma -
Pasadena High School
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