Ramiro Rojo
Killeen,Texas
Summary
Detail-oriented and motivated professional with over 5 years of leadership and technical experience in aviation and customer service. Bilingual in English and Spanish, with proven skills in operations management, training, and administrative support. Eager to apply talents in a medical assistant role, where diverse background can contribute to efficient and effective healthcare operations.
Overview
8
8
years of professional experience
Work History
CH-47 Flight Engineer
United States Army
08.2019 - Current
- Supervised aircraft maintenance tasks of 12 aircraft, ensuring operational readiness and safety.
- Conducted and instructed technical classes on aircraft systems to groups of up to 10, improving team proficiency.
- Managed documentation and compliance with military aviation standards for 12 aircraft.
- Recognized for leadership and operational excellence through multiple commendations.
Shift Leader
Five Guys Burgers and Fries, Fresno, Ca
05.2017 - 08.2019
- Led a team of 8–12 employees in a fast-paced environment, ensuring timely, high-quality service.
- Managed employee scheduling, onboarding, and training to company standards.
- Oversaw inventory control and customer conflict resolution.
Education
Certified Clinical Medical Assistant - Medical Assisting
The Training Center of Central Texas
Harker Heights, TX07-2025
Certified Medical Administrative Assistant -
Training Center of Central Texas
Harker Heights, Tx05.2025
Diploma -
Clovis West High School
Fresno, Ca05.2019
Skills
- Leadership & Management: Team leadership, scheduling, training, and operational supervision
- Technical & Administrative: Documentation, organization, records management, safety procedures
- Interpersonal: Customer service, communication, teamwork, stress management
- HIPAA regulations knowledge
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Electronic health records
- Electronic medical records
- CPR
LANGUAGES
English(Fluent)
Spanish(Fluent)
Awards
Army Achievement Medal, Global War on Terrorism, Army Good Conduct Medal, Overseas Service Medal
Timeline
CH-47 Flight Engineer
United States Army
08.2019 - Current
Shift Leader
Five Guys Burgers and Fries, Fresno, Ca
05.2017 - 08.2019
Certified Clinical Medical Assistant - Medical Assisting
The Training Center of Central Texas
Certified Medical Administrative Assistant -
Training Center of Central Texas
Diploma -
Clovis West High School
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