Summary
Overview
Work History
Education
Skills
Certification
Timeline
AssistantManager

Ramiro Sauceda Jr.

Weslaco,TX

Summary

Dynamic and results-oriented professional with a strong background in customer service and team collaboration at Burger King. Proven ability to enhance customer satisfaction and operational efficiency through effective problem-solving and attention to detail. Recognized for fostering positive relationships and maintaining a safe, organized environment.

Overview

2019
2019
years of professional experience
1
1
Certification

Work History

Team Member

McDonald's
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Assistant Manager

Burger King
02.2012 - 04.2018
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
  • Improved customer satisfaction by addressing and resolving complaints promptly.

Team Member

Golden Corral Buffet and Grill
08.2009 - 12.2011

Education

High School Diploma -

Mercedes High School
Mercedes, TX
05.2006

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Collaboration and teamwork

Certification

Food Handlers

Timeline

Assistant Manager

Burger King
02.2012 - 04.2018

Team Member

Golden Corral Buffet and Grill
08.2009 - 12.2011

Team Member

McDonald's

High School Diploma -

Mercedes High School

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