An organized and hardworking professional who is skilled in maintaining customer relationships and resolving issues. Also a bilingual communicator with a strong focus on enhancing customer experience through effective communication.
Overview
2
2
years of professional experience
Work History
Customer Communications
707 Company Detailing
Santa Rosa, CA
01.2026 - Current
Maintained accurate records of all appointments, including types of detailing, quotes, follow-ups, and customer feedback.
Professionally handled any questions or concerns raised by customer in a timely and efficient manor.
Childcare Provider
Self-Employed
Santa Rosa, CA
10.2025 - Current
Supervised daily activities to ensure safety and well-being of children.
Created and participated in activities based on children's interests and abilities.
Assisted in conflict resolution among children, promoting social skills and cooperation.
Maintained cleanliness and organization of play areas and home environment.
Established trust and developed strong relationships with families by providing regular updates on children.
Soccer Team Captain
Montgomery Highschool Athletic Department
Santa Rosa, CA
11.2024 - 02.2025
Led team practices, enhancing performance among athletes and fostering collaboration.
Developed game strategies and coordinated schedules for training sessions to optimize participation and efficiency.
Motivated teammates by promoting a positive team culture while also building resilience to challenges.
Education
Associate of Arts - Cultural Anthropology
Santa Rosa Junior College
Santa Rosa, CA
05-2029
High School Diploma -
Montgomery Highschool
Santa Rosa, CA
06-2027
Skills
Able to start conversations and communicate with ease