Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Work Availability
Timeline

Ramiro Yanez

Eltopia,WA

Summary

Dynamic Service Technician with proven expertise at Holaday Parks in diagnosing and resolving complex equipment issues. Recognized for exceptional customer service and meticulous attention to detail, enhancing client satisfaction. Proficient in electrical troubleshooting and committed to safety protocols, consistently delivering high-quality workmanship under pressure.

Knowledgeable with Scott Springfield Dahus with solid background in diagnosing and repairing complex mechanical issues. Successfully executed maintenance tasks and troubleshooting techniques to ensure optimal equipment performance. Demonstrated technical expertise and problem-solving abilities in fast-paced environments.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Service Technician

Holaday Parks
01.2024 - 02.2025
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Did dry and wet startup on scott springfield Dahus.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Diagnosed and troubleshot problems, repairing, and restoring Dahus to peak performance.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.
  • Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
  • Responded to problems reported by customers by troubleshooting and resolving hardware and software issues.
  • Stayed up-to-date on industry advancements through continuous learning initiatives, enhancing overall skillset and expertise.
  • Electrical troubleshooting on Dahus to find issue and repair.
  • Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
  • Increased customer satisfaction by providing timely and efficient service for various technical issues.
  • Managed inventory levels effectively by accurately recording usage data and proactively replenishing stock when needed.
  • Delivered comprehensive service reports to clients, detailing maintenance work performed and recommendations for future care.

HVAC Installer

Apollo Mechanical
06.2022 - 09.2023
  • Assembled air ducts, pipes, discharge valves and flues to central heating and cooling equipment.
  • Removed old equipment from customers' homes and cleaned up areas to prepare for new installations.
  • Maintained a clean, organized workspace during installations and repairs, demonstrating respect for clients'' properties and minimizing disruptions.
  • Located and marked pipe positions, hole passages and duct connections in walls and floors.
  • Promoted workplace safety by consistently following established protocols and diligently wearing appropriate personal protective equipment.
  • Installed components to improve HVAC system performance.
  • Provided outstanding customer service throughout the entire project lifecycle, from initial consultation to final walkthroughs after completion of installations.
  • Troubleshot complex HVAC issues using advanced diagnostic equipment and tools, identifying root causes quickly and accurately to minimize system downtime.
  • Increased longevity of HVAC systems by performing preventive maintenance.

Drywall Finisher

Drywall Interiors
03.2019 - 05.2022
  • Applied tape to seal joints by embedding into sealing compound.
  • Served as a reliable team member, regularly collaborating with other finishers and construction professionals to achieve shared goals and meet deadlines.
  • Measured and marked cutting lines on drywall for lengths, heights and penetrations.
  • Removed damaged drywall and wallpaper to prepare for new installations.
  • Increased job efficiency with mastery of various hand tools and power tools, such as trowels, joint knives, and sanders.
  • Achieved smooth and consistent wall surfaces by applying drywall compound and sanding.
  • Prepared work area, tools and equipment for job site.
  • Enhanced customer satisfaction with meticulous attention to detail, resulting in high-quality finishes.
  • Collaborated with construction teams to prioritize tasks, ensuring efficient workflow and meeting deadlines.
  • Received consistent excellent feedback on work quality and customer service.
  • Maintained a safe working environment by adhering to safety protocols and properly disposing of debris.
  • Minimized errors during installations through careful interpretation of blueprints, sketches or verbal instructions from supervisors or clients.
  • Applied sealing compound over cracks, holes, and nail heads using trowels, broad-knives or spatulas.
  • Delivered superior results through precise application of texture finishes using brushes, rollers, or spray equipment.

Education

High School Diploma -

Connell High School, Connell, WA
06-2016

Skills

  • Attention to detail
  • Customer service
  • Work with minimal supervision
  • Punctual and reliable
  • Troubleshooting skills
  • Flexible and adaptable
  • Problem and issue resolution
  • Repair techniques
  • Documentation and reporting
  • Equipment troubleshooting
  • OSHA requirements
  • Professional and courteous
  • Analytical thinking
  • Customer relationship management
  • Electrical systems
  • Valid Driver's license

Accomplishments

  • Achieved dahus by completing startups with accuracy and efficiency.
  • Resolved product issue through consumer testing.

Certification

  • OSHA Safety Certification - Occupational Safety and Health Administration.
  • Forklift Operator Certification - Occupational Safety and Health Administration or independent providers.
  • OSHA Certified
  • CPR/AED Certification
  • WA Driver's License
  • Forklift Certification

Languages

Spanish
Full Professional
English
Full Professional

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Service Technician - Holaday Parks
01.2024 - 02.2025
HVAC Installer - Apollo Mechanical
06.2022 - 09.2023
Drywall Finisher - Drywall Interiors
03.2019 - 05.2022
Connell High School - High School Diploma,

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Ramiro Yanez