Accomplished Supervisor focused on meeting customer expectations and achieving company goals. Drives success by directing high-producing teams while developing lasting employee rapport. Hard-working with exceptional experience leading teams, delivering results and exceeding expectations. Creative and motivated leader adept at utilizing exceptional planning strengths to accomplish complex projects. Skilled in teaching new concepts and best practice strategies. Results-focused Supervisor offering successful background leading talented sales personnel. Successful at engaging with staff by discussing maintaining accountability and acknowledging excellent performance. Driven to maintain service standards by supporting staff in handling service issues and customer communications. Quick-thinking recognized for success in guiding teams and boosting performance. Practical problem-solver with excellent issue and conflict resolution skills to drive team and organizational success. Highly effective and knowledgeable in process improvement.
• Conduct and/or assist Superintendents in communicating and implementing new programs, such as, QMS Documentation System, Training Material, safety campaigns, etc.
• Daily rig visits
• Responsible for observing drill crew performing critical and instructional type job tasks, evaluating their performance and correcting deficiencies
• Conduct incident investigations to find corrective actions for Near Misses, IFO's, FSA's and FAP's
• Safely and efficiently ensure that the regular preventative maintenance and repair activities of the drilling rig
• Perform regular rounds, look, listen, and feel the equipment
• Anticipate problems that may occur and implement corrective action to prevent problems from developing
• Ensure that fuel and oil transfers are performed in a safe manner
• Assist Mechanic with major mechanical problems and repairs
• Along with the Rig Manager and Driller, provide supervision and direction to Floorhands
• Provide relief / assist on the drill floor for the Floorhands
• Operate the forklift to offload / back load / relocate equipment