Ramisa Manulat
North Las Vegas,NV
Summary
A driven individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. I have demonstrated the ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. I am known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.
Overview
10
10
years of professional experience
Work History
Crew Member
Jollibee Foods
Las Vegas, Nevada
10.2023 - 01.2025
- First and foremost would be welcoming in the customers and making sure they feel like they're noticed, not putting myself in their shoes, being ignored by an employee isn't the best. At our location, we had a lot of new customers who don't know our products, where the food chain comes from, what to order, etc. Being as I was usually put in front as dine in cashier or drive thru cashier, I would have the responsibility of giving recommendations, telling a little bit of information about the company itself, and really conversing with the guest. I am good with guests and getting to know the store and company like the back of my hand for the customers gain! As a customer myself, the employees are always kind and very welcoming. They are not only very genuine to their customers but to each other as a team, this is not only an environment I want to be a part of but an environment I know l'd contribute to! Now what I listed so far would be my strong suits specifically in my position, but I would also like to note I did a lot of opening and closing duties for the restaurant, cleaning and tidying, multi-tasking, cash-handling, time and resource management, de-escalating unhappy customers, communication not only with our guests but with my fellow coworkers as well, I was good with the computer systems. I am aware that POS systems are different between each establishment, however because of my previous experience and fast learning skills, I pick up things fairly quickly! Adding onto my responsibilities I would also be restocking items and stock count for the store!
Volunteer
Get Outdoors Nevada
Las Vegas, Nevada
03.2023 - 11.2024
- Followed directions from supervisors and completed tasks within appropriate timeframe.
- Cleaned up public parks along with other volunteers.
- Gardened and planted in local parks.
- Collaborated with other volunteers to create a positive work environment.
- Offered support and assistance to community members.
- Participated in team-building exercises to strengthen relationships among volunteers.
- Helped with prep, set up, and breakdown of community and public events.
- Made referrals to utilize community resources for resident's needs.
Volunteer
Kay Carl Elementary School
Las Vegas
08.2014 - 05.2019
- Participated in team-building exercises to strengthen relationships among other volunteers.
- built a great relationship with those who supervised me, I was usually set in the library and the school kitchen!
- Provided guidance and support to fellow volunteers during their shifts.
- Collaborated with other volunteers to create a positive work environment.
Education
GED -
College of Southern Nevada
Las Vegas, NVSkills
- Cooking
- Creativity and innovation
- Menu memorization
- Customer service
- Adaptable
- Quick learning
- Ability to understand and carry out oral and written instructions!
- Teamwork, ability to work in a team
- Building friendly and welcoming environment for guests
- Proficient with basic technology (POS, etc)
- Problem solving
- Time management
- Store opening and closing
- Positive company representation
- Heavy lifting
- Sanitation protocols
- Drive-thru operations
- Customer engagement
- Supplies monitoring and restocking
- Sanitizing
- Company standards
- Task prioritization
Timeline
Crew Member
Jollibee Foods
10.2023 - 01.2025
Volunteer
Get Outdoors Nevada
03.2023 - 11.2024
Volunteer
Kay Carl Elementary School
08.2014 - 05.2019
GED -
College of Southern Nevada