Ramiyah Allen

At Ross Dress for Less, I greeted and assisted customers with product inquiries, selections, and purchases while maintaining up-to-date knowledge of promotions, policies, and payment procedures. I operated the cash register to efficiently process payments, returns, and exchanges. I organized and restocked merchandise, ensuring the sales floor remained clean and presentable, conducted price checks and markdowns, and assisted in managing inventory. I collaborated with the team to meet sales goals, resolved customer issues, and provided suggestions in fitting rooms. Additionally, I followed loss prevention protocols and offered feedback to management on customer preferences and trends.

At Famous Footwear, I consistently met and exceeded daily and weekly sales goals by effectively upselling and cross-selling complementary products. I processed transactions efficiently and accurately at the register, handling cash, credit card payments, and coupons. Additionally, I restocked merchandise, organized displays, and assisted with inventory management. I also contributed to visual merchandising efforts to enhance the store's appearance, while staying updated on the latest footwear trends, new arrivals, and promotional campaigns. I attended product training sessions to better inform customers.

At SYM Group, I supported daily operations by managing executive schedules, coordinating meetings, and handling travel logistics. I maintained organized filing systems and ensured data confidentiality. Additionally, I managed email correspondence, prepared reports, and drafted documents while serving as the first point of contact for clients. I juggled multiple priorities, including project coordination and event planning, and consistently adapted to new tools and technologies to streamline operations and enhance team productivity.