RA'MIYAH SIMREL
High Point,NC
Summary
Dedicated and professional individual with a unique combination of office administration and customer service experience. Skilled in managing schedules, handling insurance claims, and consistently delivering exceptional service in fast-paced environments. Proven ability to streamline processes, efficiently resolve issues, and cultivate strong relationships with clients and team members. Seeking to leverage administrative expertise and customer-focused skills to contribute to a dynamic organization.
Overview
5
5
years of professional experience
Work History
server
ihop
01.2024 - Current
- Provide exceptional customer service, ensuring satisfaction and repeat business
- Efficiently manage multiple tables, optimizing service speed and accuracy
- Collaborate with kitchen staff to ensure timely and accurate order delivery
- Handle cash and credit transactions, maintaining accuracy and accountability
office personnel
simrel services
07.2022 - Current
- Manage office operations, ensuring smooth workflow and timely completion of tasks
- Coordinate schedules and meetings, improving team productivity and collaboration
- Maintain accurate records and handle confidential information with discretion
- Streamline administrative processes, resulting in measurable efficiency improvements
server
longhorn
01.2024 - 06.2024
- Served customers efficiently, enhancing dining experiences and increasing customer satisfaction
- Managed multiple tables simultaneously, ensuring timely service and order accuracy
- Collaborated with kitchen staff to expedite orders, reducing wait times and improving service flow
crew member
chick fil a
03.2021 - 07.2021
- I was in charge of taking orders, bagging orders, fixing drinks
Personal Office Assistant
Simrel Plumbing
05.2020 - Current
- Collaborated with cross-functional teams to ensure smooth project execution and timely completion.
- Assisted employees with administrative requests such as printing materials or reserving conference rooms.
- Handled sensitive information with discretion, maintaining confidentiality at all times.
- Contributed to a positive work culture by fostering strong working relationships built on trust, respect, and open communication among team members.
- Communicated with insurance companies regarding claims.
- Organized and planned appointments for the entire week.
Education
high school diploma -
the middle college at uncg
Greensboro05.2022
Skills
- Time Management
- Team Collaboration
- Problem Solving
- Attention to Detail
- Adaptability
- Customer Engagement
- Multi-tasking
- Order Management
- Communication
- Active Listening
- Sales Strategy
- Leadership
- Critical Thinking
- Decision Making
- Presentation Skills
- Customer Retention
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Memory retention
- Customer service
references
Jackie Zimmerman: office manager at simrel services contact info: (336) 848-1191
Neicy Creamer: office manager at simrel plumbing contact info: (336) 300-1273
Chantille: manger at ihop contact info: (336) 303-6682
Shavonne: manager at ihop contact info: (919) 434-8805
Timeline
server
ihop
01.2024 - Current
server
longhorn
01.2024 - 06.2024
office personnel
simrel services
07.2022 - Current
crew member
chick fil a
03.2021 - 07.2021
Personal Office Assistant
Simrel Plumbing
05.2020 - Current
high school diploma -
the middle college at uncg
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