Ram Singh

• Specializing in Stocks, Commodities, Options, and Mutual Funds
• Extensive experience in data manipulation, processing, and analysis across different domains.
• Assisted walk-in traffic with identifying financial needs and goals to provide customized solutions.
• Educated more than 200 clients on various financial matters and provided professional recommendations on investment opportunities, products and services based on individual needs.
• Used relevant financial technology to generate reports and recommended courses of action to upper management.
• Created and maintained precise and accurate models, charts and reports.
• Assisted in preparation of presentations, data tables and other documents for investor meetings.

• Empaneled as Financial Education resource person for stock market regulator of India SEBI and NISM, organized and conducted 250+ workshops.
• Skilled at working independently and collaboratively in a team environment
• Managed time efficiently in order to complete all tasks within deadlines
• Demonstrated respect, friendliness and willingness to help wherever needed
• Excellent communication skills, both verbal and written
• Organized and detail-oriented with a strong work ethic

• Evaluated and supervised student activities and performance levels to provide reports on academic progress.
• Helped struggling students by providing support outside of classrooms and consistently checking in on progress.
• Applied innovative teaching methods to encourage student learning objectives.
• Built strong rapport with students through class discussions and academic advisement.
• Proctored exams and provided remediation for learning improvement goals.
• Created materials and exercises to illustrate application of course concepts.
• Collaborated with colleagues on curriculum revision, evaluation of course syllabi and lesson plans for BBA-Finance curriculum.
• Revised course objectives, course materials, instructional and assessment strategies for Accounting, Finance and Managerial Economics courses.

• Pilot Process for Client Option One Mortgage, called Borrower's Assistance Team in Loss Mitigation.
• Handling team of 25-30 executives
• Solving complex queries related to foreclosures
• Handling Call Management System & CRM
• Performance Appraisals
• Promoted to team lead of customer service for displaying outstanding enthusiasm and remaining calm in extremely trying situations.
• Conducted regular staff meetings to discuss customer service issues and potential solutions.

Customer Service Executive for process: Amazon.com.

• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.
• Several Best Executive Awards,
• Awarded Most Valuable Player award twice.

• 3.94GPA

• Relevant Coursework: International Finance & MIS
• Research Project: India's Trade With South Asian Countries after Liberalization.