Overview
Work History
Education
Skills
Custom
Custom
Custom
Custom
Languages
Timeline
Ramón E Féliz Cerda

Ramón E Féliz Cerda

Providence,Rhode Island

Overview

11
11
years of professional experience

Work History

Encargado De Proyectos

Ministerio De Hacienda
08.2020 - 02.2023
  • Coordinate and direct strategic international cooperation projects that guarantee the preparation of annual operating plans
  • Prepare planning days, reports and evaluations of the institutional strategic plan
  • Develop, coordinate and raise awareness of the KPIs of the Balanced Scorecard.

Bancassurance Commercial Manager

Scotiabank
01.2017 - 01.2020
  • In charge of daily and detailed monitoring of the behavior of sales and services in the 70 branches nationwide, plus the Call Center
  • Coordinate plans for talks, training and motivation activities for staff, to meet the goals of new profitable and quality businesses.

Alternate Channel Sales Manager

Scotiabank
01.2012 - 01.2016
  • Define the annual objectives by type of product and segment to which they are directed
  • Creation of the incentive payment scheme for business officers, qualifying them by product
  • Responsible for developing strategies to potentiate marketing in alternative channels.

Education

BBA -

APEC UNIVERSITY
  • Lic. Administración de Empresas.

Master´s Degree in Business Management; International Business Concentration -

GRADUATE SCHOOL PUCMM
  • Maestría en Gestión de Empresa;

Concentración Negocios Internacionales.

SCHOOL OF CONTINUING EDUCATION APEC UNIVERSITY
  • High Business Management Diploma
  • Professional Certification in Advanced Logistics
  • High Management Diploma for the Development of Human Talent
  • Course / Workshop Management of Excellence in Customer Service
  • Course / Workshop Coaching as a Business Tool
  • Course / Workshop Management in Sales Administration

INTERNATIONAL COMMUNICATIONS CENTER
  • Modern Oratory Workshop Seminar for Executives

NATIONAL INSTITUTE OF PROFESSIONAL TECHNICAL TRAINING
  • Detección de necesidades de capacitación.
  • Inteligencia emocional.
  • Trabajo en equipo.
  • Planificación operativa anual.
  • Planificación estratégica.

TRAINING CENTER IN FISCAL POLICY AND MANAGEMENT
  • Public Finance Diploma
  • Diploma in Planning and Management of Public Investment Projects of the State

BUSINESS CIRCLE OF COMPETITIVENESS
  • ISO Audit Workshop | 9001:2015
  • Certified Lead Auditor | PECB ISO 9001:2015

Skills

  • ISO 9001-2015 quality management system
  • Formulation and evaluation of strategic and operational plans
  • Follow-up and Monitoring of Plans, Programs and Projects
  • Development of policies and procedures
  • Internal communication action plan

Custom

  • Coaching
  • Leadership
  • Strategic planning

Custom

402-2061807-2, RD6165761

Custom

Serve as a development tool by putting into practice my knowledge and experiences acquired in order to increase and strengthen the professional profile for the benefit of clients, human talent and the institution.

Custom

  • Research
  • Culture
  • Volunteering
  • Sport

Languages

English
Full Professional

Timeline

Encargado De Proyectos - Ministerio De Hacienda
08.2020 - 02.2023
Bancassurance Commercial Manager - Scotiabank
01.2017 - 01.2020
Alternate Channel Sales Manager - Scotiabank
01.2012 - 01.2016
APEC UNIVERSITY - BBA,
GRADUATE SCHOOL PUCMM - Master´s Degree in Business Management; International Business Concentration,
SCHOOL OF CONTINUING EDUCATION APEC UNIVERSITY - ,
INTERNATIONAL COMMUNICATIONS CENTER - ,
NATIONAL INSTITUTE OF PROFESSIONAL TECHNICAL TRAINING - ,
TRAINING CENTER IN FISCAL POLICY AND MANAGEMENT - ,
BUSINESS CIRCLE OF COMPETITIVENESS - ,

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Ramón E Féliz Cerda