Summary
Overview
Work History
Education
Skills
Accomplishments
Work Preference
Timeline
Generic

Ramneek Grover

Software Development Engineer II
Vancouver,BC

Summary

Highly skilled Software Development Engineer with over 9 years of experience in software design, testing, deployment, automation, and cloud technologies. Excels in building distributed scalable solutions and optimizing system reliability, with a strong focus on CI/CD modeling and operational excellence. Proficient in diverse programming languages and frameworks, has successfully led complex projects at companies like Amazon, Visa and Cisco, showcasing expertise in automation, cloud computing, and system architecture.

Overview

10
10
years of professional experience

Work History

System Development Engineer II

Amazon Web Services
Seattle, WA
04.2022 - Current
  • Project lead for the AWS leadership KingPin goal to enhance the user profile persistence for the AWS AppStream 2.0 service. Increased user profile size from a 1GB default to a 5GB default, and optimized the download and upload speeds.
  • Launched a new DaaS (Desktop as a Service) for Windows Server 2022 and RHEL 8/7, mentioning existing images like Windows Server 2019/2016 and Amazon Linux 2.
  • Deprecated Windows Server 2012.
  • Worked on the complex features, such as Applications Manager, Multisession, and Regional Settings, DHCP network setup. UDP support, and many more features.
  • Onboarding of G5 instances type on the AppStream 2.0 services.
  • Developed CI/CD to release 21 images in a distributed system.
  • Subject matter expert in Linux OS, release process, CICD, MSIX applications, and many other key features and automations.
  • Developed a unit testing framework for a Python scripting project using pytest.
  • Technology used: Python, C#, Java, AWS, shell script, PowerShell, Windows, Linux, ReactJS, and Amazon internal tools.
  • Added FiPS-enabling features for Amazon Linux 2.
  • Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
  • Worked with cross-functional teams to achieve goals.
  • Handle on-call, customer calls
  • Created a dashboard of alarm graphs from CloudWatch metrics for customer impacts.

System Development Engineer II

Amazon.com Services (PrimeTech)
Bangalore, Karnataka
04.2020 - 04.2022
  • Automated Amazon Prime bad debt revenue calculation, and monthly report generation.
  • Launched Prime for the Turkey marketplace.
  • Set up SOPs and runbooks for the Prime Price Change project, and successfully executed the price change for the USA, Canada, and India marketplaces.
  • Developed a web application for internal tools for TPMs, PMs, and leadership to create and customize the price plan.
  • Solved bugs, handled on-calls, and customer issues.
  • Technologies: Amazon internal tools, Python, Java, Ions, and ReactJS. aws.
  • Developed an ETL analytical dashboard to visualize the accounting variance, with multiple attributes as filters: SQS, CloudWatch, QuickSight, Athena, Cradle, RDS, and Scala.
  • Launched the pause and resume of the Prime subscription use case for the Prime subscription in the USA and all the marketplaces in the European region.

Senior Software Engineer

Visa
Bangalore, Karnataka
12.2018 - 04.2020
  • Build the microservice that will generate reports for the authorization, clearance, and settlement system. Tech: BIRT for reporting template, Java Spring as a backend, DB2 as the database, MyBatis for DB2.
  • Owner of the tool used by the VISA business group to onboard financial institutions and issue them the BIN licenses, such as prepaid cards, and high-risk merchants.
  • Launched the VISA Prepaid card for the first-ever Women's FIFA World Cup.
  • Implemented security fixes in the application.
  • Created an analytical dashboard using AngularJS.
  • Owner for the multiple deployments.
  • Implemented the changes in the system for the worldwide solution for bin range expansion.
  • Implemented the Due Diligence Questionaries for the VISA License tools.

Software Development Engineer III

Cisco Systems, Inc.
Bangalore, Karataka
08.2015 - 12.2018

Project 1: Cisco - Umbrella (OpenDNS) Cisco Security Business Group

  • Re-architect the monolithic architecture of Cisco Umbrella to a microservice architecture, with a built-in security mindset.
  • Code is deployed in distributed systems.
  • Migrated Disthost service from bare metal to cloud data centers.
  • Onsite visits to collaborate with different teams and develop high- and low-level system design.
  • CI/CD using promotion with Jenkins.
  • Worked on the on-premises Active Directory connectors for the implementation of bulk sync.
  • Created a Vagrant setup that helped in rapid development for the features.
  • Created an automation framework in Pytest.

Project 2 Infinite Broadcast -Set-Top Box (Cisco - Video Technologies)

  • Follow TDD and BDD methodology. Developed a framework for STB UI testing using Selenium WebDriver.
  • Developed a framework for component-level testing using pytest, Jasmine, and cUnits.
  • I primarily worked as a backend developer, focusing on business logic (Node.js, Express module) and middleware (in C).
  • Write test cases using Python, QML, Selenium, CUnit, and Jasmine.
  • Code reviewer for Selenium, Pytest tests, and Node.js.

Internship

GE Healthcare
Bangalore, Karnataka
10.2014 - 07.2015
  • Increased automation coverage from 37 to 95% with automation for performance, reliability, sanity, and functional test cases for healthcare components.
  • Developed a framework and automation scripts for i18n automation. Which reduced manual testing from 55 * 2 mandays to 1.5 mandays. This was highly appreciated by senior directors and managers.

Education

Master of Technology (M. Tech/M. E.) - Computer Science Engineering

Vellore Institute of Technology
05-2015

Bachelor of Technology (B. Tech/B. E.): - Computer Science Engineering

Guru Gobind Singh Indraprastha University
05-2012

Skills

  • Operating Systems: RHEL 7/8, Windows Server 2016/2019/2022, Amazon Linux 2, Rocky Linux, Ubuntu
  • Programming languages: C#, Java, Python, JavaScript, C, shell script, PowerShell
  • Frameworks: Selenium, Pytest, NUnit, CUnit, Jasmine, Reactjs, Extjs
  • MySql
  • AWS Cloud Computing Expertise (SaaS, IaaS, PaaS, DaaS)
  • Analytical Problem Solving
  • Continuous Integration/Delivery
  • Product Design
  • Application Deployment
  • End-to-End Software Development
  • System Design Documentation
  • Technical Documentation
  • Web Application Development
  • Microservices Development

Accomplishments

- Cisco Umbrella (OpenDNS) Hackathon 2018 winner.

- NedEx winner in VISA Inc 2019.

- Amazon Prime World Wide Hackathon 2021 1st. runner Up (winner in Novelty Award category).

- Amazon Prime World Wide Hackathon 2022 winner.

Work Preference

Work Type

Full Time

Work Location

On-SiteRemoteHybrid

Important To Me

Company Culture

Timeline

System Development Engineer II

Amazon Web Services
04.2022 - Current

System Development Engineer II

Amazon.com Services (PrimeTech)
04.2020 - 04.2022

Senior Software Engineer

Visa
12.2018 - 04.2020

Software Development Engineer III

Cisco Systems, Inc.
08.2015 - 12.2018

Internship

GE Healthcare
10.2014 - 07.2015

Master of Technology (M. Tech/M. E.) - Computer Science Engineering

Vellore Institute of Technology

Bachelor of Technology (B. Tech/B. E.): - Computer Science Engineering

Guru Gobind Singh Indraprastha University
Ramneek GroverSoftware Development Engineer II