Ramon Abarca
Gurnee,IL
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs and transforming customer service standards. Experienced in leading and supervising operational and sales teams. Dedicated professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Overview
34
34
years of professional experience
Work History
Owner/Manager
The Poached Egg
12.2021 - 08.2022
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Optimized team hiring, training and performance.
- Maintained up-to-date administrative records to monitor operational conditions.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Trained and developed team members to build human capital.
Owner/Manager
Rhapsody Cafe
05.2005 - 11.2021
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Recruited, hired and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Created and monitored promotional approaches to increase sales and profit levels.
- Reconciled daily sales, returns and financial reports in QuickBooks.
- Maintained up-to-date administrative records to monitor operational conditions.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
- Established, optimized and enforced business policies to maintain consistency and high-quality standards across industry operations.
- Developed sales presentations and promotion initiatives to key accounts to drive product sales and increase brand awareness.
Waiter
Lovells Of Lake Forest
10.2001 - 04.2005
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
- Suggested appropriate food and drink pairings to increase per-ticket sales.
- Achieved monthly sales goals by using successful strategies to promote specials, desserts and alcoholic beverages.
Electrician
Greco Electric
03.2000 - 05.2001
- Worked from ladders, scaffolds and lifts to install, maintain or repair electrical wiring equipment and lighting fixtures in ceilings, on roofs and on towers.
- Worked with various types of cableways, conduits and other electrical raceways.
- Inspected electrical systems, equipment and components to identify hazards, defects and repair requirements.
Manager of Operations
Egg Harbor Cafe
09.1988 - 12.2000
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications and missed deadlines.
- Identified and resolved unauthorized, unsafe or ineffective practices.
- Partnered with vendors and suppliers to effectively manage and budget.
- Set, enforced and optimized internal policies to maintain responsiveness to demands.
Education
Associate of Science - Electrical Engineering
ITZ - Instituto Technologico De Zacatepec
Zacatepec, Morelos, Mexico06.1986
High School Diploma -
Escuela Secundaria Federal- Manuel Saenz
Huitzuco, Guerrero, Mexico06.1983
Skills
- Operational Analysis
- Integrity and Transparency
- Leadership and People Development
- Accounts Payable and Accounts Receivable
- Operational Efficiency and Safety
- Reducing Costs
- Inventory Optimization
- Supplier Relations
Accomplishments
I am a self motivated person. Once a goal is selected, I will not stop until such goal is achieved.
The best principle I learned in my career is proactivity. Developing a plan to execute maintenance on equipment of foresee trends in market to get ahead in business.
Timeline
Owner/Manager
The Poached Egg
12.2021 - 08.2022
Owner/Manager
Rhapsody Cafe
05.2005 - 11.2021
Waiter
Lovells Of Lake Forest
10.2001 - 04.2005
Electrician
Greco Electric
03.2000 - 05.2001
Manager of Operations
Egg Harbor Cafe
09.1988 - 12.2000
Associate of Science - Electrical Engineering
ITZ - Instituto Technologico De Zacatepec
High School Diploma -
Escuela Secundaria Federal- Manuel Saenz
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