Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ramon Alvarez

San Jose,CA

Summary

Versatile General Manager, Operations Manager,Sales, Procurement & Sourcing professional. experienced in the crating, and packaging industry. With a specific knowledge of semiconductor equipment packaging and crating.
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills. Reliable and hardworking parts specialist bringing strong sales and customer service abilities combined with expert knowledge of parts. Keeps inventory and records organized for maximum efficiency. Good at solving customers' service problems and promoting products.

Overview

32
32
years of professional experience

Work History

Parts Specialist

Oreily's Auto Parts
San Jose, CA
01.2023 - Current
  • Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
  • Maintained accurate records of all inventory transactions in the computer system.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Received customer orders and placed them into the system for processing.
  • Provided customers with technical advice regarding parts information and availability.
  • Assisted customers with product selection based on their needs.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
  • Documented any discrepancies between actual inventory counts versus what was recorded in the system.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
  • Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
  • Ensured that all safety procedures were followed while handling hazardous materials.
  • Identified potential problems with defective or damaged parts before they reached customers.
  • Collaborated with management team members on special projects related to improving processes within the department.

Parts Specialist

AutoZone
Carrollton, TX
12.2021 - 04.2022
  • Inspected and verified incoming parts for accuracy against invoices, delivery notes, and packing slips.
  • Maintained accurate records of all inventory transactions in the computer system.
  • Organized and labeled parts to ensure easy identification and retrieval.
  • Received customer orders and placed them into the system for processing.
  • Provided customers with technical advice regarding parts information and availability.
  • Assisted customers with product selection based on their needs.
  • Processed returns, exchanges, and refunds in a timely manner.
  • Monitored stock levels of all products in the storeroom to ensure adequate supply at all times.
  • Documented any discrepancies between actual inventory counts versus what was recorded in the system.
  • Created purchase orders for new parts when needed by vendors or suppliers.
  • Researched pricing, availability, compatibility, quality standards, and other factors related to purchasing decisions.
  • Analyzed existing inventories to determine which items should be reordered or discontinued from stock lists.
  • Ensured that all safety procedures were followed while handling hazardous materials.
  • Collaborated with management team members on special projects related to improving processes within the department.

Automotive Technician

Silver Star Automotive
Carrollton, TX
07.2021 - 12.2021
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.
  • Utilized scan tools to diagnose drivability concerns on gasoline powered cars and trucks.

Operations Manager

Austin Rigging & Crating
Dallas, TX
07.2019 - 07.2020
  • Developed and implemented operational procedures to ensure quality standards are met.
  • Monitored and improved efficiency of processes, team performance, and customer service.
  • Directed operations staff by providing guidance, training, and support in order to meet company objectives.
  • Performed cost analysis for various projects to determine budget requirements.
  • Maintained accurate inventory records to track stock levels and minimize costs.
  • Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
  • Ensured compliance with safety regulations and maintained a safe work environment for all personnel.
  • Analyzed data from daily reports to identify trends in production performance metrics.
  • Created detailed reports on the performance of individual departments within operations.
  • Coordinated with other departments including sales, marketing, finance, human resources. to ensure efficient operations.

Automotive Technician

Dave's Foring Car Repair
Denton, TX
01.2019 - 06.2019
  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Tested automotive systems such as brakes, steering, suspension, transmission and engine performance.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.

General Manager/Sales/Sourcing

Transpak, Inc. Mexico
Guadalajara, Jalisco
10.2014 - 01.2018
Managed the day-to-day tactical and long-term strategic activities within the business.  Maximized company revenue by adding additional customers and growing existing customers. Conducted cost, schedule, contract performance, variance and risk analysis. Developed new sources fro raw materials thus driving down importation costs by 5%

General Manager

TransPak
Carrollton, TX
04.2011 - 09.2014
Managed the day-to-day tactical and long-term strategic activities within the business.  Maximized company revenue by diversified the business, from its core business of crating, to warehouse and distribution.
 Reduced and controlled expenses by improving resource allocation.

General Manager

Transpak Rigging and Crating
Austin, TX
09.2007 - 03.2011
Managed the day-to-day tactical and long-term strategic activities within the business.  Capitalized on industry changes to maximize company revenue.
 Maximized company revenue by streamlining the manufacturing process. thus increasing throughput and inefficiencies, impacting cost and driving up revenue and significantly improving profitability.  ​

Sales Representative

TransPak
San Jose, CA
08.1999 - 08.2007
Achieved high sales percentage with existing customers. Utilizing a value-focused customer service approach. Was responsible for managing and growing the companies largest in-house customer. Was also responsible for generating new leads and diversifying, core business from just crating to plant relocation. Successfully, managed two large projects during this time. One for Philips Semiconductors removing  500 + tools sets in just over three months in Albuquerque, NM. The other project was for Sipex Semiconductor in Milpitas, CA. 

In-House Packing Manager

TransPak
San Jose, CA
08.1997 - 07.1999
Responsible for Managing all in-House packing and crating, activities for all in-house customers managing over forty + employees between both shifts.  

In-House Packing Supervisor (Swing Shift)

TransPak
San Jose, CA
06.1996 - 07.1997
Responsible for packing all orders for in-house customers. Was also responsible form designing crates and packaging for miscellaneous items that had no specific crates designs or crating instructions. Supervised and lead a group of fifteen employees. 

Production and Outside Packer

TransPak
San Jose, CA
03.1994 - 05.1996
Responsible for  manufacturing crates to customers specifications. in many cases I was also responsible for packing, the equipment of customers like Applied Materials, Lam Research, Novellus Systems, Etc.

Quality Assurance

EFIC
San Jose, CA
02.1993 - 03.1994

Worked with manufacturing to improve the quality and decrease rejection rate of the product produced. This enabled us to be more productive and efficient thus reducing the rework time. Overall rejection rate was less than 3%. Reduced it by 7% in the time I was with the company.

  • Performed routine maintenance including oil changes, tire rotations, and brake pad replacements.
  • Diagnosed mechanical problems using specialized computer software and diagnostic tools.
  • Repaired vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
  • Inspected vehicle engines and other components to identify potential issues.
  • Conducted scheduled maintenance services such as oil changes, tune-ups, and filter replacements.

Education

Did not Graduate - General Education

Independence High School
1992

Skills

  • Experienced in production scheduling
  • Procurement specialist
  • Knowledgeable of quality control standards

Timeline

Parts Specialist

Oreily's Auto Parts
01.2023 - Current

Parts Specialist

AutoZone
12.2021 - 04.2022

Automotive Technician

Silver Star Automotive
07.2021 - 12.2021

Operations Manager

Austin Rigging & Crating
07.2019 - 07.2020

Automotive Technician

Dave's Foring Car Repair
01.2019 - 06.2019

General Manager/Sales/Sourcing

Transpak, Inc. Mexico
10.2014 - 01.2018

General Manager

TransPak
04.2011 - 09.2014

General Manager

Transpak Rigging and Crating
09.2007 - 03.2011

Sales Representative

TransPak
08.1999 - 08.2007

In-House Packing Manager

TransPak
08.1997 - 07.1999

In-House Packing Supervisor (Swing Shift)

TransPak
06.1996 - 07.1997

Production and Outside Packer

TransPak
03.1994 - 05.1996

Quality Assurance

EFIC
02.1993 - 03.1994

Did not Graduate - General Education

Independence High School
Ramon Alvarez