Summary
Overview
Work History
Education
Skills
Timeline
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RAMON AYBAR

Miami,FL

Summary

EXECUTIVE PROFILE As a highly motivated recruitment and talent acquisition leader, I bring extensive experience in effectively managing recruiters and other office personnel. With over eight years of experience in the customer service industry across various fields including healthcare, finance, and sales, I possess a deep understanding of diverse industries. In addition, I have a proven track record in project management, including project development, enhancement, and execution. My ability to drive results, coupled with my keen eye for identifying top talent, makes me well-equipped to excel in the recruitment and talent acquisition space. Areas of Strength: Excellent customer service, communications, organizational and negotiation skills. Strong leadership, business development strategies and retention skills. Ability to work in a fast-paced environment while engaging in multiple on-going projects. Highly motivated, honest, enthusiastic and a resourceful team player with integrity.

Overview

7
7
years of professional experience
1
1
Language

Work History

Client Delivery Manager

MSH Talent Solutions
Ft. Lauderdale, FL
01.2023 - Current
  • Participate in the full-life cycle recruitment management including role definition, strategic candidate sourcing, engagement, selection, offer development/negotiation presentation and on-boarding of candidates
  • Utilize the appropriate best practices while leveraging various tools to build out centralized sourcing strategies including social media, job boards and professional networks
  • Work closely with a Director of Talent Solutions and Client Services Manager to fully understand the needs and expectations of the specific customer/account
  • Ensure and execute the building of customized sourcing strategies per individual search to support candidate generation and relate to the talent pool
  • Evaluate competencies, background, technical skills, leadership style and culture fit of each individual as they relate to the search
  • Assist with training/ramp-up period of all new hires and provide continuous educational training programs
  • Continuously contribute and evaluate all processes both internal and external to identify inefficiencies and provide data driven solutions
  • Professionally and effectively handle all client concerns and consult on market trends, best practices, and industry standards.

Senior Talent Acquisition Consultant

MSH Talent Solutions
Ft. Lauderdale, FL
08.2021 - 01.2023
  • Participate in the full-life cycle recruitment management including role definition, strategic candidate sourcing, engagement, selection, offer development/negotiation presentation and on-boarding of candidates
  • Utilize the Selection Process Management approach to ensure that a pool of qualified candidates is generated until the search is completed and a candidate is hired
  • Utilize the appropriate best practices while leveraging various tools to build out centralized sourcing strategies including social media, job boards and professional networks
  • Work closely with a Client Relationships Manager and Client Services Manager to fully understand the needs and expectations of the specific customer/account
  • Ensure and execute the building of customized sourcing strategies per individual search to support candidate generation and be connected with the talent pool
  • Generate a top line revenue of 600k+ annually and 66+ placements.

Recruitment Operations Manager

Maxim Healthcare Services
Doral, FL
06.2020 - 08.2021
  • Builds relationships and effectively communicates with patients, referral sources, case managers, physicians, other members of the health care team, and community members
  • Responsible for developing and leading the overall Recruitment strategy
  • Manage a book of business exceeding 1.2 million USD in revenue annually
  • Facilitates the QAPI Customer Loyalty sub-committee
  • Manages the grievance process and is responsible for timely responses to grievances
  • Responsible for oversight of on-call activities so that a qualified person is available at all times in person or via telecommunications during operating hours when patients are receiving or requesting services and participates in on-call activities where necessary
  • Provides ongoing development support for direct reports and others and provides opportunities for growth and improvement
  • Responsible for ongoing compliance with all current federal, state, and local regulations, Company policies and procedures, accrediting organization standards, and reimbursement guidelines
  • Partners with field support management to remain current on service authorization status to ensure consistent service delivery to customers and manage financial risk of the agency
  • Translates the strategic and tactical business plans into recruiting strategic and operational plans
  • Develops, coordinates and drives the activities, programs and strategic recruiting efforts of the Recruiters and Client Coordinators
  • Develops strategies and implementation plans to assist with staffing based off client needs
  • Evaluates strategies (technology, social media, job fairs, open houses, employee referrals) as resources to improve key metrics including new caregiver starts, fill rates, caregiver retention, and overtime reduction

Recruiter Lead

FL Maxim Healthcare Services
Doral
03.2019 - 06.2020
  • Identify qualified candidates through various recruiting and sourcing strategies
  • Screen and interview qualified candidates
  • Build and maintain relationships with healthcare professionals to gain knowledge and generate referrals and sales leads
  • Perform various customer service related activities
  • Be a resource to recruiter trainees to confirm new recruiters have a good understanding of modules and training topics throughout their 26-week Recruiter College program
  • Identifies challenges or breakdowns in the onboarding process, and in collaboration with office leadership, develops solutions that maintain applicable requirements, quality and customer service
  • Builds and cultivates relationships with caregivers to gain industry knowledge and build pipeline

Senior Healthcare Recruiter/Manager

Doral, FL
10.2016 - 02.2019
  • Management track position in medical terminology, laws & compliance information for Florida Home Health Care Agency requirements, billing process, procedures, effective communication strategies, candidate screening, and record monitoring
  • Contact and schedule appointments for potential candidates interested in employment opportunities from an expected 150+-candidate list weekly
  • Supervise assigned caseload and update case information
  • Maintain good standings with client, while effectively catering to their needs
  • Responsible for all staffing concerns 24/7
  • Supervise 10+ employees ensuring daily activates are in line with HIPAA guidelines, as well as making sure all employees are meeting recruiting quotas and staffing all cases daily
  • Attend monthly job fairs to help build a strong pipeline of nurses as well as constant sales trips to hospitals to acquire potential business for long-term care patients
  • Meet quota of 12+ hired nurses per month and 60 plus calls per day
  • Provide constant communication and excellent customer service to all patients, to retain their relationship with the health services agency
  • Manage weekly payroll of over 100 nurses via ADP

Education

Master of Business Administration (MBA) -

Florida International University

Bachelors - Health Service Administration

Florida International University

Skills

Coaching and mentoring

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Timeline

Client Delivery Manager

MSH Talent Solutions
01.2023 - Current

Senior Talent Acquisition Consultant

MSH Talent Solutions
08.2021 - 01.2023

Recruitment Operations Manager

Maxim Healthcare Services
06.2020 - 08.2021

Recruiter Lead

FL Maxim Healthcare Services
03.2019 - 06.2020

Senior Healthcare Recruiter/Manager

10.2016 - 02.2019

Master of Business Administration (MBA) -

Florida International University

Bachelors - Health Service Administration

Florida International University

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RAMON AYBAR