Ramon Burgos
Palm Bay
Summary
Proven track record of rapid career progression, transitioning from store cashier to assistant manager in just a year and a half. Consistently demonstrating dedication, strong work ethic, and adaptability to new challenges. Leveraging exceptional interpersonal skills and keen attention to detail to effectively manage teams and streamline operations for optimal results. Ambitious professional with a passion for growth seeking new opportunities to contribute expertise and drive success in a dynamic work environment.
Overview
15
15
years of professional experience
Work History
Assistant Manager
Goodwill Central Florida
08.2021 - Current
- Facilitated management of daily operations to maintain smooth workflow.
- Enhanced team's productivity by offering continuous support and supervision.
- Collaborated with management on strategy development for reaching sales goals.
- Performed periodic inventory audits to ensure precise stock records.
- Promptly managed customer concerns to ensure exceptional service quality.
- Oversaw cash handling processes by managing register operations, deposit preparation, and discrepancy resolution.
- Provided constructive feedback to facilitate professional growth.
Operations Assistant Manager
Goodwill of central Florida
06.2020 - 06.2021
- Reviewed and finalized payroll while handling staff schedules.
- Maintained compliance with safety and operational guidelines.
- Managed store opening and closing duties as required.
- Monitored and ensured achievement of weekly targets.
- Conducted monthly safety meetings on various topics.
- Oversaw ordering and stocking of all necessary store supplies.
- Ensured employees had real-time awareness of production numbers.
Merchandise Supervisor
Goodwill Industries
11.2019 - 05.2020
- I'm responsible for making sure store looks clean and neat
- I decorate the displays and toppers
- I make sure old inventory is begin pulled off the sales floor
- I also make sure the safe is always at the right amount
- I price items to be sold on the sales floor help cashiers when they need backup
- I open and close the store when needed
Cashier/Customer Service
Goodwill Industries
05.2019 - 11.2019
- Handled cash transactions efficiently at checkout.
- Maintained aesthetic standards through strategic placement of merchandise.
- Supported inventory structuring.
Waiter/Cashier
Friendly's
04.2010 - 03.2019
- Ensured outstanding guest experiences through attentive service.
- Ensured efficient service by juggling multiple responsibilities simultaneously.
Education
High school or equivalent -
Roger L Putnam Voc Tech
Springfield, MA06.2006
Skills
- Customer Service Skills
- Store Management Experience
- Bilingual
- Customer Care
- Retail Sales
- Inventory Control
- Problem Resolution
- Microsoft Word
- Retail Management
- Customer Service
- Microsoft Outlook
- Production Management
- POS
- Communications
- Sales
- Assistant Manager Experience
Timeline
Assistant Manager
Goodwill Central Florida
08.2021 - Current
Operations Assistant Manager
Goodwill of central Florida
06.2020 - 06.2021
Merchandise Supervisor
Goodwill Industries
11.2019 - 05.2020
Cashier/Customer Service
Goodwill Industries
05.2019 - 11.2019
Waiter/Cashier
Friendly's
04.2010 - 03.2019
High school or equivalent -
Roger L Putnam Voc Tech
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