Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ramon Campbell

HVAC SERVICE TECHNICIAN
Kissimmee

Summary

I've worked in hospitality for 6 Years. All I was ever taught was to work hard learn what you can and drive hard. Im strong and able bodied willing to work for whats right and for my family.


In the start of 2020 i started off as a busser at Texas Roadhouse. I quickly moved my way through positions into the kitchen to become a Line Cook and a Key Manager within a Year. I worked hard not only training multiple individuals at a time, but also helping/guiding my teammates to be very adaptive and well skilled.

Texas Roadhouse Helped me build a plethora of character development over the course of 4-5 years. By improving my speech as well as my customer service skills.


Nearing the end of 2024 I was serving in a small restaurant named Rock N' Roll Sushi. When I worked here i was a server helping customers be at peace and be happy to enjoy their time out as anyone would want to. I was very attentive ensuring my customers had drinks fully stocked and food coming out hot. I was one of the Main servers on the floor that could run circles around the block and back. Hospitality is a work of art and im a painter. Customer Service is one of my specialties.


While working I was going to school to become an HVAC TECHNICAIN. I drove from Tampa to Orlando every Monday-Thursday for classes and worked 40 Hours Fri-Sun.


I got Universally Certified EPA License for Type 1,2 and 3.

Yet for the most part i've been working on Residential and Commercial HVAC Systems. Not only performing maintenance Duties but as well as Diagnostic services, and replacements of Evaporator Coils,Compressors, Thermal Expansion Valves , ect. I have roughly 1-1.5 Years of Experience in the HVAC field.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

HVAC Technician

Belle Air
12.2024 - Current
  • Performed comprehensive preventative maintenance on various types of HVAC equipment, prolonging their lifespan.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Provided emergency response services for critical system failures, minimizing downtime impacts on businesses or homeowners.
  • Repaired, replaced and serviced both residential and commercial HVAC equipment, components, and wiring.

Server

Rock N' Roll Sushi
08.2024 - 12.2024
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Cultivated warm relationships with regular customers.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Key Manager/Line Cook

Texas Roadhouse
06.2020 - 09.2024
  • Streamlined office operations for improved workflow and productivity, reducing wasted time and resources.
  • Enhanced team productivity by implementing efficient scheduling and task delegation.
  • Increased customer satisfaction, successfully managing client relationships and promptly addressing concerns.
  • Managed Multi-Million Dollar Business as soon as i turned 18 Years old. Pushing through long busy shift while guiding others tentatively enabling enhanced business relationships
  • Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
  • Effectively allocated tasks during high-traffic times to keep operations running smoothly and employees focused.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Education

High School Diploma -

East Lee County High School
Lehigh Acres, FL

EPA License -

HVAC ACADEMY
Orlando, FL
05.2001 -

Skills

Technical troubleshooting

Cooling systems maintenance

Package and split systems

System troubleshooting

Air conditioning

Focused on safety

Customer focused

Electrical wiring

Valid Florida driver's license

Accomplishments

Serviced, maintained, and repaired many Central Air Conditioning systems during a timely manner.


Managed and serviced Over 20 Line Cooks during a 12 hour span performing manager duties.


Became a Key Manager at a multi-million dollar business by the time I turned 18


Got Certified and Licensed in HVAC

Certification

Food Handlers

Timeline

HVAC Technician

Belle Air
12.2024 - Current

EPA License

12-2024

Server

Rock N' Roll Sushi
08.2024 - 12.2024

Food Handlers

05-2023

Key Manager/Line Cook

Texas Roadhouse
06.2020 - 09.2024

EPA License -

HVAC ACADEMY
05.2001 -

High School Diploma -

East Lee County High School
Ramon CampbellHVAC SERVICE TECHNICIAN