Ramon Cardoza
Charlotte,NC
Summary
Dynamic and bilingual professional with a proven track record at Steak N' Shake, enhancing productivity and fostering positive environments. Excelled in fast-paced settings, mastering multitasking and problem-solving. Demonstrated exceptional customer service and communication skills, significantly contributing to team success and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Construction Laborer
Ayala's Construction Services
08.2024 - Current
- Worked with more knowledgeable professionals to grow understanding of principles and construction standards.
- Increased productivity through effective communication with supervisors and colleagues regarding task progress and potential issues encountered during the construction process.
- Promoted a positive work environment by cooperating with team members and demonstrating strong work ethic at all times.
- Supported project managers in achieving deadlines, assisting in various tasks as required.
Food Service Worker
Steak N' Shake
07.2022 - Current
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Learned other teammates' work tasks to train as backup.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Handled cash transactions and point-of-sale operations to assist dining room staff during busy service periods.
- Processed customer payments and balanced cash drawers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Demonstrated versatility by quickly adapting to various roles within the food service environment as needed.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Greeted customers at counter to fulfill requests and answer questions.
- Developed rapport with customers, fostering loyalty, repeat business, and positive word-of-mouth referrals.
Education
High School Diploma -
South Mecklenburg High School
Charlotte, NC06-2024
Skills
- Bilingual
- Team-oriented and dependable
- Quick Learner
- Positive Attitude
- Multitasking
- Customer Service
- Strong Work Ethic
- Problem-Solving
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Construction Laborer
Ayala's Construction Services
08.2024 - Current
Food Service Worker
Steak N' Shake
07.2022 - Current
High School Diploma -
South Mecklenburg High School
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