RAMON DEL ROSARIO
Louisville,Ky
Summary
Accomplished supervisor with more than 10 years of experience in enhancing operational efficiency and driving team performance. Expertise in sales strategy development, staff training and customer engagement. Committed to delivering exceptional service and fostering a collaborative team environment that aligns with business objectives.
Overview
11
11
years of professional experience
Work History
Assistant store manager
Lowes
Louisville, Ky
08.2022 - Current
- Led a commercial team of 15 associates, consistently achieving a 100% customer satisfaction rating through hands-on leadership and training.
- Managed construction products and increase sales in Pro department.
- Coordinated with the Vendors to ensure optimal product availability and variety, boosting customer engagement.
- Improved fulfillment efficiency and ensured customer orders were executed to perfection.
- Monitored competitor activities and adjusted strategies to maintain a competitive edge.
- Recruited, trained, and develope new team members, enhancing overall staff performance and retention.
Construction Supervisor
E & E Construction
Louisville, Ky
11.2021 - 07.2022
- Scheduled and supervised staff on worksite projects.
- Focusing on consistent communication, understanding customer needs, and providing ongoing support.
- Contact insurance company daily for project progress.
Team Leader
Westport Axle Logistics
Westport, KY
11.2019 - 11.2021
- Responsible for leading and supervising a team of 4 employees.
- Increased production a 30% by focus on department opportunities.
- Receiving, scan to system, put away, create, pick order and shipments.
- Improved inventory results.
- Achieved 100% daily production.
- Conducts all training of new personnel and retraining new talent.
Inventory Lead
Game Stop
Shepherdsville, KY
05.2018 - 11.2019
- Responsible for leading a team of 4 employees.
- Monitor and track team performance on daily task.
- Managed inventory control, reducing discrepancies by 18%.
- Support team in load and unload trailers using motorized equipment.
- Achieve daily Production number.
- Follow up daily inventory reports for accuracy.
Retail Parts Pro
Advance Auto Parts
Bayamon, PR
10.2014 - 05.2018
- Responsible for leading and supervising a team of 6 employees, constantly achieving parts sales.
- Assist customer by phone and in person.
- Responsible to lead the team to achieve daily sales.
- Managed inventory control, reducing discrepancies.
- Conduct training to new personnel and retain new talent.
- Visit customers, build and retain shops relationship.
Education
Concentration - Automotive/Marine Mechanic
Automeca Technical College
Bayamon, PRBusiness Administration -
American University
Bayamon, PRSkills
- Docker
- Power equipment
- Sales oriented
- Microsoft Office
- OSHA
- Inventory control
- Retail strategy
- Staff training
- Problem solving
- Sales strategies
- Staff supervision
Accomplishments
- Exceeded Sales Goals: Achieved 100% of sales in Pro department for 2 consecutive years.
- Best Sales Store: Received award for becoming number 1 store in sales in the district in 2024.
- Awarded Exceeded Sales Goal: Achieved 110% on half year sales plan 2025.
- Successful Staff Training: Trained new staff members, ensuring 118% retention rate.
- Boosted Customer Satisfaction: Increased customer satisfaction score and increased store traffic by 60% in six months.
- Created highly effective new program that significantly impacted efficiency and improved operations.
Languages
- English, Native
- Spanish, Native
Timeline
Assistant store manager
Lowes
08.2022 - Current
Construction Supervisor
E & E Construction
11.2021 - 07.2022
Team Leader
Westport Axle Logistics
11.2019 - 11.2021
Inventory Lead
Game Stop
05.2018 - 11.2019
Retail Parts Pro
Advance Auto Parts
10.2014 - 05.2018
Concentration - Automotive/Marine Mechanic
Automeca Technical College
Business Administration -
American University