Ramon Figueroa
Davenport,FL
Summary
Proven to enhance customer satisfaction and efficiency at Opmax Rental Car Services, I excel in vehicle maintenance and punctuality, ensuring safety and reliability. My proactive communication and ability to navigate challenging conditions have significantly improved service effectiveness, demonstrating a commitment to excellence and teamwork.
Overview
8
8
years of professional experience
Work History
Car Driver
Opmax Rental Car Services
05.2024 - Current
- Ensured passenger safety by strictly adhering to traffic regulations and maintaining vehicle in pristine condition.
- Improved customer satisfaction by providing timely and efficient transportation services.
- Kept vehicle clean both inside and out to ensure a pleasant experience for passengers.
- Maintained accurate records of trips, mileage, and expenses for accurate billing and reporting purposes.
- Reduced fuel consumption by planning optimal routes and driving efficiently.
- Navigated challenging weather conditions safely while maintaining client comfort throughout the journey.
- Delivered goods and products to customer on time and in excellent condition.
Rental Car Driver
EDS Service Solutions
09.2023 - 04.2024
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
- Enhanced customer satisfaction by providing timely and efficient transportation to their desired destinations.
- Communicated proactively with dispatchers regarding delays or changes in route plans, enabling effective problem resolution without inconveniencing customers unnecessarily.
Rental Car Driver
Managed Labor Solutions
09.2023 - 09.2023
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
- Enhanced customer satisfaction by providing timely and efficient transportation to their desired destinations.
- Communicated proactively with dispatchers regarding delays or changes in route plans, enabling effective problem resolution without inconveniencing customers unnecessarily.
Cashier
Party Liquors
09.2023 - 09.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Team Member
McDonald's
07.2023 - 08.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong cooperative relationships with coworkers and managers.
- Maintained productive, efficient approach to all tasks.
Rental Car Driver
ABM Industries
03.2023 - 03.2023
- Collaborated with team members to improve overall efficiency and effectiveness of the rental car service.
- Managed time effectively to ensure punctual pickups and drop-offs for clients'' convenience.
- Enhanced customer satisfaction by providing timely and efficient transportation to their desired destinations.
- Communicated proactively with dispatchers regarding delays or changes in route plans, enabling effective problem resolution without inconveniencing customers unnecessarily.
Sales Associate
The Home Depot Inc
10.2018 - 03.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
Host
Rainforest Cafe
02.2018 - 05.2018
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Gas Station Cashier
To Go Stores Gas Station
06.2017 - 11.2017
- Maintained a clean and organized work environment, contributing to overall station appearance and customer experience.
- Balanced cash registers at the end of each shift, confirming accurate accounting of all transactions.
- Enhanced customer satisfaction by providing efficient and friendly service during checkout transactions.
- Followed safety protocols and regulations, maintaining a secure environment for staff and patrons alike.
- Completed daily paperwork meticulously, submitting reports to management in a timely manner.
Education
High School Diploma -
Bonneville School
San Juan Puerto Rico05-2017
Skills
- Vehicle maintenance
- Punctuality
- Safety requirements
- Basic vehicle repairs
Timeline
Car Driver
Opmax Rental Car Services
05.2024 - Current
Rental Car Driver
EDS Service Solutions
09.2023 - 04.2024
Rental Car Driver
Managed Labor Solutions
09.2023 - 09.2023
Cashier
Party Liquors
09.2023 - 09.2023
Team Member
McDonald's
07.2023 - 08.2023
Rental Car Driver
ABM Industries
03.2023 - 03.2023
Sales Associate
The Home Depot Inc
10.2018 - 03.2019
Host
Rainforest Cafe
02.2018 - 05.2018
Gas Station Cashier
To Go Stores Gas Station
06.2017 - 11.2017
High School Diploma -
Bonneville School
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